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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2022-05-02

Affordable

"Easy to book, affordable and reliable"


Verified
1/5

2022-04-30

Three whole process caused alot of confusion and it is still not clear whether my ticket is booked with three flight carrier or not

"i do not know if i still have my ticket booked our not."


Verified
1/5

2022-04-30

lied about cancellation policy

"when I booked it said no fees for cancellation and that was a lie. I couldn't cancel without fees. I'll never use this site again. "


Verified
1/5

2022-04-30

Paid more for no reason

"I paid more for a flexible ticket, tried to change my flight because of a scheduling problem, and was told I'd have to pay more than my original ticket just to change it. Even though on my end it said it should've been less than $100.

The guy who talked to me on the phone tried to be helpful but was condescending with how he explained it to me saying "it's very expensive because seats are almost sold out" multiple times even after I told him that the price was different on my end. It's good when it works but I expected it to be a lot easier to change my flights like it is when you purchase through an airlines directly. I won't be using them again.
"


Verified
1/5

2022-04-30

Booked me on wrong flight

"My confirmation on SU had me booked for 1:10 pm flight on Frontier. When I went to Frontier website it had me booked at 5 am. I had to cancel booking. Very disappointing. "


Rep reply posted 2022-05-05
A rep from StudentUniverse, StudentTraveler, has responded:

“Hi, so sorry your flight got rescheduled to an undesired time. However, it was an airline schedule change due to various reasons and it was not determined by us. If you would like to cancel or reschedule your flight, feel free to contact our customer service team. Thank you for choosing StudentUniverse.”


Verified
5/5

2022-04-29

Good stuff

"Great discount and smooth website "


Verified
5/5

2022-04-29

Appreciation

"I always appreciate Student Universe for connecting and promoting travel in a smart and efficient way."


Verified
5/5

2022-04-29

Just fine, thank you

":) it was easy and affordable. Thank you "


Verified
5/5

2022-04-28

Best Flight Prices for Students

"Couldn’t have asked for a better site to find a cheap ticket for my study abroad year. Please do your research and find what works best for you, but StudentUniverse is definitely worth checking out! "


Verified
4/5

2022-04-28

Efficient, courteous

"Good broker, I like the idea of being able to cancel within 24 hrs of booking and being allowed one change if necessary,"


Verified
1/5

2022-04-27

big mistake in my life

"big mistake in my life **** "


Verified
1/5

2022-04-27

Refunds

"Terrible customer service and didn’t get a refund"


Verified
5/5

2022-04-27

Smooth experience and tix delivered without problem

"I used Student Universe to purchase tickets on Turkish for a trip to the US. Everything worked fine. I should note that I did not need to change anything with the tickets after I purchased them."


Verified
4/5

2022-04-26

Muy buen servicing. Gracias!!

"Ha sido todo muy efficient y eficaz. Gracias "


Verified
5/5

2022-04-25

Inexpensive ticket, easy to purchase.

"Not sure what else to say. Was able to easily purchase the ticket I wanted, it was inexpensive."