"It was a great experience, very affordable"
"I thought students would get a better price on this site. Expedia was cheaper by over $20.00"
"Unable to log into my account even though I only made it a few hours ago. Even tried changing my password twice. Had to make a new account. Flights were really cheap though. I paid about 1/5 for a transatlantic flight from the official website. Was even able to use a promo code to lower the cost. "
"Great online experience. Great prices."
"Aside from that, the price is great"
“Hi, thanks for choosing StudentUniverse! We feel sorry that your flight got canceled, however, feel free to reach out to our customer service team so we could either rebook for you or refund your booking. ”
"This experience was bad overall for booking this trip. Customer service was confused as well."
"I like this agency for price"
"I was looking everywhere for the best price and didn’t know this company even existed. It was so easy to use and would highly recommend it! I booked multi city flights for my two college age boys and they provide insurance. The process was easy! Thank you!!!"
"easy to use, great deals "
"I got the tickets from them, without any info they cancelled my ticket and didn’t even notified me."
"I had a ticket for cheaper but the timer ran out and the price went up"
“Hi, sorry to hear that price went up. We display a timer for 10 mins after customers arrive at the checkout page; we would love to extend the time but we wouldn't be able to hold the ticket for too long, which is not fair to other customers. Therefore prices could change if time runs out. We hope you could understand. Good luck next time finding a better deal, as StudentUniverse's goal is to help you save more!”
"Hecka fast and solid deal. Thank you again! "
"Was very good very fast and great value, thanks "
"very good deals. I really enjoy the prices"
"Said I can select my seat, but that didn't happen. :("
A rep from StudentUniverse, StudentTraveler, has responded:
“Hey, thanks for choosing StudentUniverse and congrats on scoring such a great deal! Please don't hesitate to reach out to our customer service team and we can help you figure out the technical difficulties with your first account. And sorry this happened. ”