"Easy , simple transaction "
"Easy to navigate website. "
"I was really surprised that I placed the order for hot water heat register covers on a Saturday afternoon, and the parts were here on Tuesday evening. I took them to the place of business I was replacing these at on Wednesday, only to find out that one of the items was marked with the identifying stickers incorrectly. It was 6:30 PM my time when I called and talked to a real person at SupplyHouse, and he told me to repackage the parts in the original boxes and set them by my door with a note on them, "to be returned" and UPS would take care of the pickup, no one had to be at the pickup site for the driver to complete the paperwork. By Friday afternoon I had all the correct parts and completed the job before the end of the day on Friday. Excellent response time!! "
"Quality product, great price, fast shipping! Thanks!"
"The Arlington outdoor receptacle 19” post with weatherproof in use cover is NOT as depicted in the associated literature on the Supply House portal. Very disappointing!! B"
"it was easy.... did it all online and supplyhouse kept their promise and delivered just what i order in a timely manner.... i'm a home owner and if i or a friend of mine needs anything in there wheelhouse.... i'll be recommending suppyhouse as a go to source.... thank you.... rickeyg"
"I found what I need and it got here way faster than I thought!"
"What a relief that I found an alternative to Home Depot and Lowe's. Most of their prices are five times higher than your inventory, which means I can complete five times more projects by ordering from you. I live on a small retirement income and that means everything to me. I'm just glad I found you."
"Nicest packaging I've seen in a long time- fast on time shipping. Good pricing ! "
"They will work with you to get the parts you need
Fast shipping, easy returns. A company you will build trust with (I have)."
"Can’t believe how fast their shipping was! Very competitive pricing and awesome service! A++++ will definitely be doing more business in the future!"
"Great products at good prices and fast service. "
"I ordered Sizzle to try to open up a slow draining urinal and this worked!! The product was well packaged and had prompt delivery. I will be ordering from here again when I need more.
Thank you "
"I put everything in my cart credit card was stored per a previous order. Pressed the order button and it sad something went wrong and to fill out the missing info. There was no missing info when I told it to order. I called CS and they said the problem was the charge card denied the charge. It would be nice if the website told me this. I was able to place my order over the phone and received the order on time for my project install. I will be ordering more in the future. As for the CC stored on their system, for some reason the CC company thought it was a fraudulent charge and blocked the transaction. "
“Hello,
Thank you for reaching out with this review and for sharing your experience with us! We're thrilled to hear that you had a great customer service experience and that your order arrived on time for your project install! We truly appreciate your feedback regarding the checkout process and will definitely take note of your suggestion for clearer communication about payment issues.
We're so sorry for the inconvenience you have experienced.
Your continued support means so much to us - thank you again and we hope to assist in the future!
Thank you,
Danielle D.
SupplyHouse.com Team”
"It was right part and pn time"
"Perfect part and fast delivery!"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this feedback. We're so sorry for the incorrect information listed. We appreciate you reaching out with this information so we can update our records accordingly. If we can try to assist with a return for a refund, please don't hesitate to reach out to us at 1-888-757-4774 and we would be happy to help! We apologize again for any inconvenience this has caused and we hope to hear from you soon to further assist!
Thank you,
Danielle D.
SupplyHouse.com Team”