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Product & services pricing
4.09/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.34/5
Customer service:
4.19/5
Return/Replacement policy:
4.15/5
Featured Review


Verified
5/5

2024-12-04

First Time Using Supply House.

"Supply House had a great price, quick delivery, and order was as advertised. No doubt, will use them again!"

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Verified
5/5

2024-12-04

"Fast shipping. Great Experience."

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Verified
5/5

2024-12-04

Parts right, parts fast, service appreciated

"Needed to repair a furnace when it was cold, ordered on a Sunday and recieved on Tuesday. Couldn't ask for more, thanks and best wishes in the future "

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Verified
5/5

2024-12-04

Great service. Easy to order.

"On Tim delivery and able to track arrival "

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Verified
5/5

2024-12-04

On time

"On time well packed cheapest price."


Verified
5/5

2024-12-04

Great!

"Excellent. Quick and accurate. "

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Verified
5/5

2024-12-04

Goto for HVAC Maintenance Parts

"I've you SupplyHouse.com for many years now to purchase maintenance parts for my HVAC equipment. Always a competitive price and ultrafast shipping. Also, I know I am getting true OEM parts and not some cheap imitation parts."


Verified
5/5

2024-12-04

Simple and fast

"No glitch, no hassle, and products delivered sooner than expected "

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Verified
5/5

2024-12-04

Nice

"Just what we needed and a great price"

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Verified
5/5

2024-12-04

Clean out valve

"Great product. I couldn’t find it anywhere else, and a great price. Got my order quickly. Thank you."

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Verified
5/5

2024-12-04

"Need parts and they were delivered quickly! "

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Verified
5/5

2024-12-04

Great Experience

"Accurate parts listing and fast delivery!"

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Verified
3/5

2024-12-04

Good and bad.

"They carry a fitting that is hard to find, so that is good. Some of my order arrived a day early. The rest of the order is going to arrive 2 days late. Luckily a big box store near me had the items on the late part, so project was not delayed. I hate buying the same parts twice, eliminates any savings advantage to online purchase. This place won’t be my first choice going forward, sorry."

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Rep reply posted 2024-12-16
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're deeply sorry to hear about the delay with your order. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.

Due to this delay experienced, we will be processing a courtesy discount on your original form of payment. Once this has been processed, you will be emailed more information within 1-4 business days.

Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-12-04

Ship really fast and have what you need

"Ordered on Saturday night, got the item Monday at noon. Fast !"

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Verified
5/5

2024-12-04

Excellent Transaction

"Great price and fast shipment."

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