"Easy , simple transaction "
"Awesome experience! Cannot believe how quickly I received my product after ordering!"
"Don't buy unless you can wait for ground transit time. Any expedited service is very too expensive."
"Order a inducer wheel , paid for next day delivery, was told by UPS they didn’t ship it out in time for next day delivery status. Still have not received the item and it’s been three days. I have sent several emails asking for help on tracking and still have not received a response from them. "
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay was frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Upon review, we see that your order has since been delivered according to the UPS tracking details. Due to this delay, we will be processing a refund on your shipping cost. Once this has been processed, you will receive an email confirmation reflecting this refund. This may take between 1-4 business days.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Easy to order, delivered on time."
"good products, good prices, GREAT SERVICE."
"I was looking for a direct specific replacement for a ceiling fixture since the local box stores only had ones which would have required some modifications in the mounting scheme. SupplyHouse had exactly what I needed and at a good price. Surprised to find that it was delivered the next day."
"Ordered on Monday, product was at my door Wednesday morning excellent."
"Received part 26 hours after ordering it by standard UPS. I was amazed. Part was exactly like original. Installed it on my furnace in 10 minutes. I'm back in business. Great quality part and super fast shipping."
"Fast delivery, Great price, Great packaging"
"Needed fuses for my furnace and you delivered "
"Good fast service and price."
"They provided expertise and rushed an order to meet my needs. In less than 24hrs, the part arrived and my furnace was back in action "
"Great process and service"
"The part was perfect and the shipping was fast!"
"It was Great. They had what I needed at a good price. The web site was easy to navigate also."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review and providing this feedback. We understand that pricing on shipping is an important factor, and we're constantly working to offer competitive prices on both our products and shipping options. Your input is crucial to us, and we'll definitely take it into consideration as we strive to improve. We do offer free shipping on orders over $99 and also offer free shipping on our TradeMaster accounts. For more details on how to join our TradeMaster program for additional perks, check out this link here: https://www.supplyhouse.com/apply-for-trademaster
If there's anything specific we can further assist with in the future, please don't hesitate to reach out here: https://www.supplyhouse.com/sh/control/contactUs! We'd be happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”