"Easy , simple transaction "
"Good prices, very quick shipping, and customer service was absolutely great when I had a septic pump go out while still under warranty!"
"We received the shipment on time, however the box was only filled with packaging material. The fittings we ordered we're not in the box and causing a large issue due to scheduled inspections with the building department and concrete pours."
"Saved a lot of money, ordered on a Friday and it was delivered before sunday. Exactly what I needed. Great company all away around."
"First time user. Found what I needed easily enough and it was reasonably priced. Will use again . Fast shipping too! "
"Great price, fast shipping!
Disappointed in thickness of media. Was expecting material to be the same thickness as frame....
Received 2" thick frame with a 1" thick material .
"
“Hello,
Thank you for reaching out with this review. We’re glad to hear that you were pleased with the price and shipping speed. However, we understand your disappointment with the thickness of the filter media not meeting your expectations. We strive to provide accurate product descriptions, and your input is so important in helping us improve. If you have any further questions or need assistance, please let us know. Your satisfaction is important to us and we appreciate you reaching out! Feel free to contact our Customer Service team at 1-888-757-4774 if we can try to further assist!
Thank you,
Danielle D.
SupplyHouse.com Team”
"You have product at a Great price. And your customer service is awesome. I own several homes an I purchase older homes that your company supplies items for. Thank You. Robert Carr Properties "
"Right part very good service and fast delivery this place is excellent will use then again ."
"After 25 years of use I had a problem with my Viega ManaBloc manifold. I had to replace a leaking valve on the hot water side of my MBR tub. This is the first time I had to shut off the water to a particular manifold supply line since the house was built. All other times I could just shut the water off using the shut off valve at the faucet supply line. After completing my valve replacement, I turned the water back on at the manifold and that valve started to drip. My research showed this to be a common problem if the valve had not been turned for a long time. I was able to educate myself with the Viega system and find the parts I needed at SuppyHouse.com. Their prices were very reasonable, and the shipping was also fast and cheap. I received the parts overnight and was able to replace the leaking manifold valve the same day. I purchased some extra valves for good measure. SupplyHouse.com and the internet saved me both time and money."
"OUTSTANDING customer service, "
"shipped me the wrong item wasn't even the same product"
“Hello,
Thank you for reaching out with this review. We're so sorry for the inconvenience caused by the incorrect material being delivered to you. This is not the level of service we seek to provide and we appreciate you reaching out with this feedback so we can improve for the future.
Upon review, we see that your replacement order has been sent out and we hope everything went smoothly. If you need any further assistance, please let us know at 1-888-757-4774 and we would be happy to help.
Thank you,
Danielle D.
SupplyHouse.com Team”
" Associate was very helpful with getting my order prepared and sent to me."
"Competitive pricing and they always provide a customer plus-one experience. Also, they have a large inventory and quick delivery."
"Found the exact part I needed, and received it very quickly!"
"Great Service! Fast Shipping!"
"Part in stock and placing order was easy"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We're so sorry to hear about the inconvenience you’ve experienced with your order. Receiving an empty box is certainly frustrating, especially with scheduled inspections and concrete pours scheduled. Upon review, we see that a replacement order has since been processed. We hope everything went smoothly. We apologize again for the inconvenience this has caused.
If you still need any assistance, please don't hesitate to reach back out at 1-888-757-4774. We would be happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”