"Easy , simple transaction "
"I will definitely use Supply House again they are the best! "
"There was no motor inside the box, only the grille."
"Great product with unbelievable fast shipping at a good price! Thanks again. "
"Ordered O.E.M motor for a Carrier unit. Motor was in stock, although I placed my order late on Wednesday evening, the part arrived Friday afternoon. No freight charges. I am very pleased with your service. "
"It works fine. Asking me to review 3 days before product was received caused some anxious moments until I received email the day before and the day of delivery saying it's out for delivery."
“Hello,
Thank you for your feedback and providing this review. We're happy to hear that the item is working for you. We appreciate your understanding about the timing of the review request and apologize for any inconvenience it has caused by receiving it before delivery of the order. Your insights are valuable to us, and we’re always striving to improve our service! If there is anything else we can try to assist with at 1-888-757-4774. We are always happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”
"I ordered an air return register and was amazed that it made it to my house by the next day. It was well packaged and definitely did the job. Very impressed. I would order from them again in a heartbeat. Great job!!"
"Order was placed and item shipped on time. Just did not receive a notification that it was arriving on the date that I received it. "
" Package was late, and of course no one followed up to explain why."
"We received all the parts ordered and it was delivered yesterday as it was supposed to arrive. Thank you for your promptness!"
"Ordering repair parts was quick and simple and the parts arrived sooner than expected. "
"The woman who helped me was great. She knew what she was talking about."
"Exchange process was quick and easy"
"Item arrived bent and scuffed. No choice but to try and straighten and install."
“Hello,
Thank you for reaching out with this review. We're so sorry to hear your item arrived damaged. We strive to package and ship our products as securely as possible to ensure they arrive in the best condition to our customers but unfortunately sometimes damages do occur during shipping. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.
Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you have any questions or need any assistance with a return, please feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website. We would be happy to help make things right!
Thank you,
Danielle D.
SupplyHouse.com Team”
"Placed a small order with SupplyHouse as they had the parts needed and cost effective shipping. The correct parts arrived on-time as promised."
"Always have supplies on hand quick shipping and prices are very low compared to chain stores for people who like to plan out their jobs supply house is the way to go"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.
Upon review of your order, we see that your refund has since been processed back on your original form of payment.
Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you need any further assistance or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”