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Product & services pricing
4.12/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.34/5
Customer service:
4.20/5
Return/Replacement policy:
4.17/5
Featured Review


Verified
5/5

2024-11-07

Excellent

"Product arrived quickly and was just as described!"

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Verified
5/5

2024-11-07

Parts

"They have what we need and it arrives quickly! Fast track shipping is awesome when we are in a pinch!"

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Verified
5/5

2024-11-07

Great turnaround time

"Received canister for humidifier within days"

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Verified
5/5

2022-12-09

Quick and easy!

"The ordering process is always easy and they provide great confirmation and tracking of your order all the way to your door."

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Verified
5/5

2024-11-07

Excellent

"Customer service were friendly and polite. Had good price on part ordered."

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Verified
5/5

2024-11-07

Knowledge of the product I needed, quick shipping..........great service

"LI'm 87 yrs. old lady and my water heater was going out. I wished a replacement of the same kilnd I had. Not familiar with stuff like this but my plumber said buy it, ship it here and h'ed replace it. That is exactly what you did for me. Thank you for your thorough service and shipping."

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Verified
5/5

2024-11-07

Fast Shipment A+

"The ordering process was easy and the shipment was exactly as advertised!"


Verified
5/5

2024-11-07

Plumbing parts at Supply House

"Telephone operators are ALWAYS so helpful, particularly to a homeowner."

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Verified
5/5

2024-11-07

Good company

"Easy to work with this company"

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Verified
2/5

2024-11-07

Late

"Original rival delivery date was Tuesday the fifth and I got it Wednesday the sixth. I was a day late on my job."

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Rep reply posted 2024-11-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is very frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.

Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-07

HVAC Parts

"I needed some parts for my Goodman Furnace. Being retired from the HVAC business, I searched the internet and found Suppyhouse.com. They had what I needed. My only disappointment was that they charged for shipping. But shipping was very fast."

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Verified
5/5

2024-11-07

Great service & fast shipping I really recommend

"Great experience shopping with them and will come back"

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Verified
5/5

2024-11-07

found what I needed, fast shipping

"had what I needed and received it promptly"

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Verified
5/5

2024-11-07

Easy Quick shipping

"Easy to find and fast delivery"

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Verified
5/5

2024-11-07

Great place to do business with

"Everything I needed at great prices and fast shipping "

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