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Product & services pricing
4.12/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.34/5
Customer service:
4.20/5
Return/Replacement policy:
4.17/5
Featured Review


Verified
5/5

2024-11-07

Fast service

"As expected. The part I was looking for was in stock, and I had it the next day. Top notch!
"


Verified
1/5

2024-11-07

Refurbished junk

"I was sold refurbished junk that didn’t work and all emails and phone calls were ignored. Will not do business with again "

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Rep reply posted 2024-11-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're so sorry to hear about your experience and understand how frustrating it must be to receive a product that didn't meet your expectations. We aim to provide quality items and excellent customer service, so we deeply apologize that this was not your experience.

Upon review, we see that you have since been assisted and we hope everything went smoothly. If you still need any assistance, please don't hesitate to contact our Customer Service team directly at 1-888-757-4774 or via live chat using the Live Chat feature on the Contact Us page on our website. We are always happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-07

Filter

"Great price and responsive timely delivery. "

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Verified
5/5

2024-11-07

Fast, courteous service.

"In a jam with my oil burner, SH took my call on a Sunday, during the NFL season. Shipped my parts out Monday, received them on Tuesday. Unbelievable. "

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Verified
5/5

2024-11-07

Fast and easy and has in stock all my needs

"Fantastic process and easy to get all my supplies I needed "

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Verified
5/5

2024-11-07

The best customer service!

"Great customer service and overnight delivery. "

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Verified
5/5

2024-11-07

Excellent! Quick delivery and well packed.

" Quick delivery and well packed."

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Verified
5/5

2024-11-07

Parts were in stock, delivered within 2 days.

"This is the 3rd time I've used supply house and I will continue to use them. They have a great selection, good prices, and free delivery that really helps with larger/heavier orders."

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Verified
5/5

2024-11-07

Fast delivery

"Purchased a Bradford White verticle. Arrived in a couple of days. Old Dominion delivered at the time window I gave them. Still in the box in the garage. Thanks SupplyHouse."

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Verified
5/5

2024-11-07

No problem

"Can find no fault at all! Willing to bet there is alot more offerings available than I have used."

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Verified
5/5

2024-11-07

great service

"Home owner doing repairs , most companies wont even sell a home owner parts to repair their heater . This company will and parts came fast in 2 days , and great customer service on the phone . I can fix my heater for 25% of what a HVAC company wants. You wont find a better company to do business with as a home owner wanting to do repairs. A+++++++++++"

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Verified
5/5

2024-11-07

Reliable

"They had the part I needed and shipping was fast"

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Verified
5/5

2024-11-07

Easy site to use and super fast shipping.

"I have used them multiple times. Theu always have what you need and ship it so fast."

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Verified
5/5

2024-11-07

VERY FAST SHIPPING !!

"They have a ton of items in stock and their shipping is VERY FAST !! THANK YOU SUPPLY HOUSE !"

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Verified
5/5

2024-11-07

truly amazing

"great price and delivered the next day"

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