"Easy , simple transaction "
"I have ordered from SH a few times and Always GREAT experience "
"shipped on time----always been a good experience!!!!"
"Ordered 4 Smoke/Monoxide detectors... found the model I needed and the delivery was quick. If I need to order any more detectors I'll definitely use Supply house!
"
"Five (5) Stars. Great. Wonderful. "
"Very prompt and just what I needed with no hassle. Good job. "
"It’s residential baseboard, i get that it will get damaged easy but boxes look okay on the outside but the fins were beat up big time. "
" Right product, terrific quality and arrived 1 day early. Very happy"
"wrong product delivered. good customer servicw"
“Hello,
Thank you for reaching out with this review. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!
Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
Supplyhouse.com Team”
"Product was as described."
"Needed a new anode for hot water heater. Had no idea which one to order. Used chat function and gave model and serial number to rep who quickly provided link for correct anode. Arrived 2 days later. "
"Exactly what i ordered
Got it the next day with regular shipping "
"Perfect fit for my furnace! The package got delivered to the wrong house from the shipping company. Called them and they said they have to wait 24hrs and they would send it again! The house it got sent to put it on my porch! It has great to see they stand by everything in the company! "
"Exactly what I was looking for! Delivered quickly at fair prices! Thank you! "
"ffast shipping good prices"
"Needed to replace an obsolete fireplace thermostat because I burned out the anticipator troubleshooting it. I wanted a like for like, and it wasn't very easy to find. Not only did SH stock it, they also had the best price.
Thanks Guys. (and Gals)"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for your feedback, we appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive to package and ship our products as securely as possible to ensure they arrive in the best condition to our customers but unfortunately sometimes damages do occur during shipping. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.
Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you need any assistance with having a return for replacement or refund set up, or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
Supplyhouse.com Team”