"Easy , simple transaction "
"Im a home owner, doing the work. I can leatn what i need to know come here decide how and what i want. Then make it happen. When i realize i dont have all the parts i need , i will be back"
"After I reached out to for assistance, the order was placed. Unfortunately, I was charged twice and then received two identical orders. Please provide assistance to return one shipment and receive credit for the double charge."
"I am unable to use the **** I bought because the thread is impossible. It says it’s 3/8 NPT, but I had to use vice grips and only got about 1/8 of an inch in and the chrome plating start scrapping off. Seem like a great product, but I cannot connect it. I was really looking forward to getting my outdoor sink up and running again but I guest I will have to search elsewhere for a simple 6” NPT **** that fits."
“Hello,
Thank you for reaching out with this review. We’re sorry to hear that the part you received isn’t fitting as expected, and we apologize for the trouble it’s caused with your project. This definitely isn’t the experience we want for our customers. We have set up a return for refund in this case as you may have received a defective item. Please either keep or discard the item as we will not require this is returned in this case. Your refund confirmation should be emailed over to you within 1-2 business days once this has been processed. We apologize again for any inconvenience this has caused. Please let us know if we can try to assist further at 1-888-757-4774.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Great price, and representative will help if you need help "
"Great service and Helpful. The gal earns her paycheck. "
"Product is cheap plastic that won't last and won't even screw shut ask the way. "
“Hello,
Thank you for reaching out with this review. We're sorry that the material ordered did not meet your expectations and we truly appreciate you reaching out with this feedback! Upon review, we see that our Customer Service team has since assisted you and we hope everything went smoothly.
If you need any further assistance in the future, please don't hesitate to contact us at 1-888-757-4774. We would be happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”
"This is my second year for using this website. Prompt delivery. Constant updates about shipments status. I’m very happy for their service. Great products choices. "
"My order came to my house very quickly I'm happy with ordering from supply house."
"Fast 2 day delivery, good price, perfect shipping boxing with paper invoice included. "
"Great service and product "
"Fast easy and rite parts would use them again "
"Everything i need, i quickly find, order, and receive.
Customer service always keeps me up to date on order status. "
"I found SupplyHouse.com very easy to navigate and they made me feel confident that the part I had found was the one I needed."
"Ordered at 5 PM, received my order by 11 AM the next morning"
"I ordered a Lenox hole saw late in the afternoon, and it showed up by noon the next day, for $4.95 shipping! I was delighted."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We’re sorry for the confusion and inconvenience with your order. We’d be happy to assist with returning the extra shipment and issuing a refund for the extra shipment once returned.
Upon review, we see that a return has been set up. Please reach out to our customer service team at 1-888-757-4774 if you need any assistance with a return shipping label and we’ll make sure to get this resolved as quickly as possible. Thank you for bringing this to our attention and we hope to assist in the future!
Thank you,
Danielle D.
SupplyHouse.com Team”