"Easy , simple transaction "
"Delivery came as promised, item packaged well and at a reasonable cost. Very good job! "
"Was very easy to find the replacement parts I needed in a crunch. No one local had the parts and I was able to get that day and have shipped to my door within the same week! Was very happy with quality and ease of business. "
"Ordered late in evening and received septic lid in 2 days. Shipping fees very reasonswell. well."
"very help full even wen part could not be veified"
"Excellent service and parts thank you "
"Great stock availability, easy to use web site, ultra fast delivery, fair prices. These guys are fantastic!
My go to supply house from now on, can not say anything bad about them."
"It was to be delivered on the 7th and now told it won't be delivered til the 12. Overall prices and convince of the website is great but don't give the customer a unrealistic delivery date, still have not received the item at this time, house is 115 degrees. It is what it is. "
"I couldn't find a negative pressure blower switch for my older Takagi tankless water heater. They had and shipped it fast for a reasonable price. This is the second time that they've come through for me. "
"Purchase arrived in 2 days, installed and working "
"Quality products, fast delivery, well packed and a handwritten note!!"
"Thank you for fast shipping amd correct part. Water heater fixed!!"
"fast shipment recieved in 2 days and at a fair price"
"Panasonic fan was purchased and ordered. customer service was very nice with the return and made return simple"
“Hello,
Thank you for taking the time to review our services, we greatly appreciate it! Is there anything that we could have done to make your overall shopping experience 5 out of 5 stars? We truly value your feedback so please feel free to provide any suggestions or insight as to what would make our ordering process better and above the standard experience. Thank you again for your positive rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!
Thank you,
Danielle D.
SupplyHouse.com Team”
"Great website, fair pricing, would definitely recommend to family and friends ! Looking forward to my next purchase. "
"I was able to buy a better-quality fitting that I didn`t know existed until I started browsing through your inventory selection."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is very frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Upon review, we see that this has since been delivered. We will be processing a refund on this order as a one-time courtesy due to the trouble experienced. Once this has been issued, you will receive an email confirmation reflecting the refund. This may take between 1-3 business days.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”