"Easy , simple transaction "
"Great!¡!!!!!!!!!!!!!!!!!!!!!"
"Ordered part, received two days later, part was exactly as listed, installed & worked as expected. No issues, no worries. Will do business again."
"CAME ON TIME, NEXT DAY, GREAT"
"The package came on time."
"Return was done with dispatch."
"It's already 3:26pm on August 8th 2024 but the package didn't come. Will it EVER come? So far the experience is bad."
"Had the material in a couple days "
"I needed to make a change to my order as it was incorrect. I called and also used the online chat. Both customer service reps answered and corrected my order and allowed me to add a couple more items to it. They were very efficient, to say the least.
Would highly recommend Supply House for their competitive pricing and customer care."
"I shop at supplyhouse.com for my HVAC business needs for parts. They have lower prices than even local supply houses in my area. They have fast shipping that is free."
"I love your company. Everyone is sooo knowledgeable, helpful and KIND. Many Thanks."
"I received the gate valve.
Fast shipping, but no packing material.
The part in a 8" x 10" x 5" box with no protection other than the packing slip.
Very disappointing. "
“Hello,
Thank you for reaching out with this review. We deeply apologize for the inconvenience this has caused. We appreciate you reaching out with this feedback so we can improve our packaging process for the future. If we can try to assist with anything else, please don't hesitate to contact our Customer Service team at 1-888-757-4774.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Good price, fast and free shipping. works great."
"My old place to get our filter for our EV unit no longer had it available. I was ab le to find it at the SupplyHouse .com. I'm so glad they came through for us. Thank you.
"
"excellent customer service. Excessive waste in the sizeshipping box. It was huge! 10 x the size necessary. "
“Hello,
Thank you for reaching out with this review as we are always looking to improve. We appreciate this feedback regarding our packaging as we are constantly working on improving our shipping and packaging processes. Your input helps us to address issues like this. We're happy to hear you did have an excellent experience with our Customer Service team and your reroute was successful!
Thanks again for sharing your experience, and we hope to serve you again soon! If there is anything we can assist with in the future, please don't hesitate to contact us at 1-888-757-4774.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Everything was perfect I accidently ordered the wrong female connectors I ordered 1/2 to 3/4 instead of 1/2 to 3/8 but overall I'm satisfied"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. Upon review, we see that this package was delivered on 8/8 as originally expected at the time the order was placed. If you have not received this package yet, please let us know and we would be happy to further assist!
If we can try to assist with anything else, please contact us at 1-888-757-4774 or via our Contact Us page on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”