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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-11-07

Great service

"Correct part delivered on time "

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Verified
4/5

2024-11-07

Fast service but costly.

"Received my order within 2 days! Expensive though."


Rep reply posted 2024-11-19
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're thrilled to hear that you received your order quickly! We understand that pricing is an important factor and appreciate your feedback as we look to improve for the future! If we can try to assist with anything else, please don't hesitate to reach out at 1-888-757-4774.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-07

Efficient web site and good selection of products.

"Great shipping speed. The products I needed were in stock and shipped the next day (and I received them the following day as I live close to one of their warehouse locations).

I've used them several times ... prices always competitive and you don't need to be a "pro" to buy.
"

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Verified
5/5

2024-11-07

Thumbs up!

"Great company! Ordering product and payment was quick and easy. Order was shipped promptly, with updates. Thank you!"

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Verified
5/5

2024-11-07

Great experience

"The part I ordered arrived VERY quickly and was exactly as they described. "

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Verified
5/5

2024-11-07

Top notch

"Great price and fast next day delivery."

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Verified
5/5

2024-11-07

Great product unavailable in local plumbing supply distribution centers. Delivered earlier than estimated

"Great product unavailable in local plumbing supply distribution centers. Delivered earlier than estimated"

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Verified
5/5

2024-11-07

FAST DELIVERY

"MAKE THE ORDER SUNDAY NIGHT AND RECEIVED ITEMS TUESDAYS 5PM THRU UPS."

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Verified
5/5

2024-11-07

Fast shipping, product as described

"Easy to purchase, efficient email communication, fast delivery."

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Verified
5/5

2024-11-07

Excellent to deal with

"Fast shipping and easy ordering "

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Verified
4/5

2024-11-07

Service was great

"Part came as said it would but was wrong had to send back"


Rep reply posted 2024-11-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for taking the time to review our services, we greatly appreciate it! If there is anything that we could have done to make your overall shopping experience 5/5 stars please feel free to reach back out and let us know! We truly value your feedback so please feel free to provide any suggestions or insight as to what would make our ordering process better and above the standard experience. You can contact us using the information at this link here: https://www.supplyhouse.com/sh/control/contactUs

Thank you again for your rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!

Thank you,
Danielle D.
Supplyhouse.com Team ”


Verified
5/5

2024-11-07

On time

"I recieved the right part on the day they said it would arrive. All at a fair price. That gives it 5 stars for me. "


Verified
5/5

2024-11-07

Great customer service!

"I ordered an access panel that, due to no fault of their own, was delivered damaged (by shipping agent). I called, was connected to a human rep right away. Although the process took about 15 minutes, I was never put on hold, and at one point I actually had to put HER on hold and she patiently waited for me. The problem was resolved 100% to my satisfaction. Thank you, Patricia!"

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Verified
5/5

2024-11-07

Excellent

"Product arrived quickly and was just as described!"

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Verified
5/5

2024-11-07

Parts

"They have what we need and it arrives quickly! Fast track shipping is awesome when we are in a pinch!"

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