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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-08-07

Top notch

"Exhilarating , exciting,wonderful "


Verified
5/5

2024-08-07

Accurate ordering & fast delivery

"Found my part so easily, and it arrived a day early. All round great service! "

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Verified
5/5

2024-08-07

Exact product I needed

"My experience began with some website issues. Apparently, Apple's Safari browser isn't a welcome participant in registering an account, and upon receiving some assistance through the chat feature, I learned Chrome was the browser of choice. I found a workaround using Firefox and all ended up well.

The part I ordered was for a discontinued Broan bathroom fan/vent/heater. The part was available, in stock, and priced reasonable. Shipping was very fast, and it is now installed.

Thank you!
"

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Verified
5/5

2024-08-07

Awesome purchase

"Super fast shipping and great item"

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Verified
5/5

2024-08-06

Great service

"Packing was very well done "

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Verified
5/5

2024-08-06

Quick delivery response.

"Very prompt delivery and helpful ."

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Verified
5/5

2024-08-06

Excellent delivery time

"My order arrived in one day. Excellent."

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Verified
5/5

2024-08-06

CEO

"Excellent service Quickly delivery & high Quality product "

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Verified
5/5

2024-08-06

Very fast return

"Quick and easy foud what I was looking for"

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Verified
3/5

2024-08-06

Still waiting on a critical part

"Selected ship together, but one part still shipped first. The second should have arrived yesterday but still is not on its way. I can’t install the system without the second part though. "

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Rep reply posted 2024-08-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. Upon review, we see that the material was in stock in two separate warehouse locations. Due to this, the items were shipped from separate locations. We apologize for the confusion this has caused and any inconvenience this has caused you. We see that the material was delivered on both original expected delivery dates as the confirmation email should have shown. We deeply apologize if there was an incorrect date reflected on the confirmation and if so, please let us know so we can check further into this potential error.

If we can try to assist with anything else, please contact us on our Contact Us page on our website and we would be happy to further assist!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
1/5

2024-08-06

Horrible delivery

"My delivery was split into different groups when I needed everything all at once. I may have to buy stuff from a different supplier and return the rest "

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Rep reply posted 2024-08-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're so sorry for the inconvenience our shipping process has caused. At this time, we do ship from several warehouse locations depending on where stock is available. We understand this may be inconvenient so we deeply apologize and we are continuing to improve the stock across all warehouse locations in hopes to avoid this from happening in the future.

If there is anything else we can try to assist with or if you need help with a return for a refund, please don't hesitate to contact us using the Contact Us page on our website. We would be happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-08-06

Fast Service, and shipping.

"I have always been impressed the inventory, and speed of delivery."


Verified
5/5

2024-08-06

Faster than expected

"Part was ordered delivered the next day. Wasn't expecting that part that quick"

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Verified
5/5

2024-08-06

Rheem parts

"Supplyhouse carried Rheem parts at a great price. Also, very fast service.



"

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Verified
5/5

2024-08-06

Easy On-line order and quick delivery

"SupplyHouse had the part that I needed and at a reasonable price. Ordering online was easy and the part arrived quickly and on time."

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