"Easy , simple transaction "
"I ordered a item you sent me a wrong part now I can't finish what I need to do."
"2 Day Delivery Awesome & On Time BAM!!! "
"Came earlier than expected "
"The description of the parts on the website could be better. As for delivery, the package came earlier than promised. I would order from this supply house again."
“Hello,
Thank you for reaching out with this review. We appreciate the feedback regarding the description of the parts on our website and we hope to improve this for the future. Please feel free to reach out to us with specific details regarding this so we can check further into this.
We're happy to hear that the delivery was earlier than orginially expected and that you would order from us again! We are always happy to help! If there is anything else we can try to assist with, please don't hestiate to contact us using the Contact Us page on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Good prices fast service prompt service"
"Great service very fast shipping! Thank!! "
"What great customer service. Not only did they have the best price, I received my order within one day and on a Saturday. THANKS!"
"Duble charged card in transaction."
“Hello,
Thank you for reaching out with this review. We deeply apologize for the inconvenience this has caused. Upon review, we see that you have since been assisted with this matter. We have confirmed that the card was not double charged and was reflecting a pending authorization of the order total. Due to part of the order being cancelled, that amount was cancelled from the pending authorization. For the remaining amount for the item that shipped out, that portion was charged and has since been refunded due to this item being returned to sender as per your request.
We apologize again for the inconvenience this has caused as we understand the frustration this may have cause.
If we can try to assist with anything else, please contact our Customer Service team by using our Contact Us page on our website and we would be happy to further assist accordingly!
Thank you,
Danielle D.
SupplyHouse.com Team”
"I love these place I'll define
Tly biy from them"
"I just went on this Supply House web site, I found the prices, and shipping were great."
"Web site was easy to navigate and my order shipped right away "
"Ordering the right parts was pretty easy
Product came early by a couple days. Easy install. Definitely would order again. "
"Pleasant conversations with the team. Guided me to saving on our final bill "
"Ordered air filters, came way faster than expected. Items were packaged well. We will definitely order from you again. Thank you "
"I had a part that didn't match anything on the SupplyHouse.com website. I called and the rep took quite a bit of time cross referencing or whatever they do the find the exact part. Once he found it, I ordered the part, and it was at my door in no time!
Great, courteous service and super-fast shipping.
"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!
Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”