"Easy , simple transaction "
"excellent service and shipped order same day"
"Hard to find grille, better price than Amazon and Home Depot, ordered and received the day after, shipping cost was really honest"
"Order arrived faster than expected. Parts fitted perfectly. Greatly appreciated "
"When box was delivered, it was half crushed. The filters were bent but usable, fyi"
"Good price. Delivery was slow. I paid for ground. Took Four days. A capacitor is need asap. Had I known I would have ordered from an overnight vendor. "
“Hello,
Thank you for reaching out with this review. We apologize for the 4-day shipping time as we understand the importance of receiving your order as quickly as possible.
Upon review of your order, the original expected date of delivery as well as the delivery date reflects 8/6. We sincerely apologize if there was a miscommunication or a different expected date listed in the order confirmation. We would be happy to further assist if needed so please don't hesitate to contact us here: https://www.supplyhouse.com/sh/control/contactUs
Thank you,
Danielle D.
SupplyHouse.com Team”
"I ordered parts on friday and they arrived on saturday."
"A great company and people to do business with!"
"Supply House emailed my order had shipped. However it said only 8 items were shipped, it should be 14. Perhaps this is due to some items were times two. After several phone calls it could not be confirmed to my satisfaction that all parts ordered (and paid for) were in the shipment.
Supply House said the order would be received on Wednesday, UPS said Thursday, UPS said the order was delayed, so not until Friday."
“Hello,
Thank you for reaching out with this review. We apologize for the miscommunication and misunderstanding regarding the quantity of material that shipped out. Upon review, we see that all items in your order shipped out within 1 shipment. We are so sorry to hear that the order was delayed during transit. We understand the importance of receiving your orders as quickly as possible and we regret that it was not the case with this order.
Due to this, we would be happy to process a refund on your shipping cost. Once this has been processed you will be emailed a refund confirmation email. This may take between 1-4 business days.
Please don't hesitate to reach back out to our Customer Service team using the link below if we can try to assist with anything else: https://www.supplyhouse.com/sh/control/contactUs
Thank you,
Danielle D.
SupplyHouse.com Team”
"amazing delivery...ordered on Friday received on Saturday, plus lowest price out there"
"Went very well, delivery was fast."
"I ordered my programmable thermostat on Friday, expecting it to come Monday, so I was surprised when it was delivered Saturday! Great price, great service!"
"I know a lot has to do with location, but the customer experience for me was excellent. I located my missing part on the website, placed my order, and I had it delivered in about 24 hours. Amazing! "
"Excelente servicio buenos precios y entrega rápida "
"I liked this services. I had to return a clamp meter due to a defect. I called and they resolved it without any problem. Highly recommend!!"
"I got a few at a time, but they always kept me updated on when they other ones would be delivered.I will order from your company again. Thank you. "
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We're so sorry to hear that your order arrived in less-than-perfect condition. We understand how frustrating it can be to receive a damaged package despite the material being usable. Due to this inconvenience, we will be processing a discount on your order. Once this has been processed on your original form of payment, you will be notified via email. This may take between 1 and 4 business days to be processed.
In the meantime, please don't hesitate to reach out if there is anything else we can try to assist with. You can contact our Customer Service team at 1-888-757-4774 or via the Contact Us page on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”