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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2022-06-08

Quick and easy

"Good price and quick shipping "

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Verified
5/5

2024-08-06

Great Service

"I found the parts I needed quickly on the website. The price was very reasonable, and the shipping cost was good, too. I got my parts in a couple of days, packed well and secure. I will definitely be buying from them again!"

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Verified
1/5

2024-08-06

Wrong Product

"I bought and paid for a 3' and a 4' electric baseboard heater and 2 thermostats. You sent me a 3' and a 2' heater. Now I have the hassle of fixing your mistake."


Rep reply posted 2024-08-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!

We will be processing a courtesy discount in the form of a partial refund on your original form of payment due to the inconvenience. Once this has been processed, you will be emailed a refund confirmation. This may take between 1-4 business days.

Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-08-05

"Great transaction loving the expeditious manner"

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Verified
5/5

2024-08-05

Excellent Service

"Order dryer booster fan around 5pm on a Friday with an expected arrival date of Monday and received it the next day by 2 pm"

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Verified
5/5

2024-08-05

"Great service received my order next day"

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Verified
5/5

2024-08-05

Great delivery speed!

"Very quick, right part on time. Thanks "


Verified
5/5

2024-08-05

easy to order.

"everything was easy to process."


Verified
5/5

2024-08-05

Easy ordering online and received quickly

"Easy ordering online and part came quickly, definitely use company again "

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Verified
5/5

2024-08-05

As Advertised

"placed the order and had it in a couple days."


Verified
5/5

2024-08-05

Great price, quick delivery, arrived as ordered and expected. Hard to beat. Would recommend.

"Great price, quick delivery, arrived as ordered and expected. Hard to beat. Would recommend."

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Verified
5/5

2024-08-05

5 star

"Found what I needed easy with fast shipping "


Verified
3/5

2024-08-05

No tracking

"Items were due today, but 2x I've tried to track them, and the page isn't available. You have something wrong w/ your tracking system. "


Rep reply posted 2024-08-15
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We apologize for any inconvenience the tracking information has caused. Upon review, we see that this was delivered on August 5, which was the original expected date of delivery at the time the order was placed.

If we can try to assist with anything else, please don't hesitate to contact our Customer Service team at 1-888-757-4774 or via our Contact Us page on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-08-05

Consistently reliable

"Supply House is always spot on"

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Verified
5/5

2024-08-05

Speedy Delivery

"Very fast delivery. Had a question about an item in my order so I called and got my question answered promptly. I will definitely use this company again. Thank you "

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