"Easy , simple transaction "
"Ordered AC blower motor it was the exact one I needed in stock and it was delivered two days early thanks very happy"
"The fan component worked as like the original."
"Great experience, fast shipping, would use again"
"They seem to always have what I’m looking for and the prices are incredible. I will be back for sure !!!"
"Website was easy to use. Hade the same item at a lower price than all other online suppliers and delivery was fast. "
"Went just as I had hoped "
"Everything is positive except,
1. They mixed up shipping label and I end up receiving someone else’s order. It was corrected in about as fast as anyone can expect.
2. The email support is really not good. I don’t know what exactly would be the turn around time as I ended up calling the support line and issue was resolved in minutes. "
"Part was exactly as expected at lower cost than other online retailers. Part arrived a day before the estimated delivery date. Couldn’t be more pleased. "
"Very accurate descriptions and delivery was very quick!!"
"You did a great JOB Thank you"
"arrived on time and product was as presented"
"Great service, excellent prices, and fast delivery!"
"Needed to replace the old washer type multi turn valves for washing machine. I put the order in with no issues. Got confirmation it would be coming. It can in the 4 days as noted. What a relief since the old valves were leaking at the stem area and wanted to get it fixed. Valves look and work great. Can't find this around stores in Madison, WI. One would have to alter them, i.e. thread length wise or buy a cheaper grade of valve that you know you are going to have to replace constantly.
"
"Had parts in stock! And had fat shipping! "
"Fast shipping, arrived early . packed well. perfect for the job."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review as we are always looking to improve! We're so sorry to hear about the label mixup and for your customer support experience through email. Typically, it can take between 1-3 business days to hear back with a response depending on the volume of emails within the email inbox at that time. We understand the importance of receiving a response as fast as possible and our email team does their best to respond to each email in a timely manner. To receive quickest service, we recommend you reach out to our phones team at 1-888-757-4774 or you may live chat using the Live Chat feature on our website linked here: https://www.supplyhouse.com/sh/control/contactUs
We're happy that we were eventually able to assist and make things right when you called in and we appreciate you reaching out with this feedback so we can improve for the future. If there is anything else we can try to assist with, please don't hesitate to reach out and we would be happy to further assist accordingly!
Thank you,
Danielle D.
SupplyHouse.com Team”