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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-07-08

Control

"Quality part,very fast delivery."

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Verified
5/5

2024-07-08

Awesome company

"Went to the big home stores and couldn't get AC filters. They are the simple fiberglass ez flow filters, and were completely out of stock and have been for awhile so I went on Supply House where I shopped before. Plenty in stock, shipping was quick, will order again. Very happy customer."

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Verified
4/5

2024-07-08

"Had what I needed but only 4 stars cuz I haven't received my items yet"

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Rep reply posted 2024-07-18
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review! We hope you have since received your order and that everything went smoothly. If there is anything we can try to assist with in the future, please don't hesitate to reach out to us at 1-888-757-4774 and we would be happy to help!

Thank you again for your positive rating and review and we hope to be able to further assist you in the future!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-07-08

Very pleased!

"Arrived early and packaged well!"


Verified
5/5

2024-07-08

"Always a good price and fast delivery."


Verified
5/5

2024-07-08

Shipping

"Unbelievable shipping times less than 24 hours"

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Verified
5/5

2024-07-08

Quick and on time

"Was looking for an electric plate that the big box stores don’t stock and supply houses were closed. Supply house had them in stock and shipped right out"

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Verified
5/5

2024-07-08

Surprised it was delivered before expected.

"Ordered tubing one day and was here the next. Thanks for the exceptional service. Will be ordering the manifolds soon"

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Verified
5/5

2024-07-08

Happy customer

"It was easy to place an order. Fast and efficient service. "

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Verified
5/5

2024-07-08

Great service

"Fast and reliable. Excellent customer service."

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Verified
3/5

2024-07-08

Product opened before it got to me

"Received a water filter where the top of the wrapping was ripped open, and a piece was missing. Even though it is being exchanged it should not have been sent out that way "

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Rep reply posted 2024-07-18
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this feedback and review. We're so sorry for the damage experienced on your original order. We appreciate you reaching out with this feedback as we are always looking to improve. We will be looking for ways we can improve our shipping and packaging for the future in hopes of avoiding such damages occuring again.

We hope you received the replacement in excellent condition. If you need any further assistance, please don't hesitate to reach out to us at 1-888-757-4774 and we would be happy to help make things right!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-07-08

Good price

"Good price..exactly as described "

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Verified
4/5

2024-07-08

Great!!!

"Fast shipping! Great service!!!"


Verified
5/5

2024-07-08

great and fast

"great service and suoer fast delivery"

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Verified
1/5

2024-07-08

Haven't received my parts yet

"I haven't received my parts yet. It would make more sense to send this survey out after the parts are delivered."

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Rep reply posted 2024-07-18
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're so sorry for any inconvenience this has caused and we appreciate you reaching out with this feedback regarding when you received this review request! We have submitted a request to process a refund on your shipping cost on this order due to this inconvenience. Once this has been processed, you will receive a refund confirmation email.

We hope everything went smoothly with your order and if you need any assistance, please don't hesitate to reach out at 1-888-757-4774!

Thank you,
Danielle D.
SupplyHouse.com Team ”