"Easy , simple transaction "
"part was easy to identify. ordering was easy. great delivery. part fixed the problem."
"Fair price and delivered on time!!"
"Ordering part was a breeze, and delivery was quick. Recommend this store!"
"Great response good communication and a quick delivery"
"Will Let you know when the item arrives, but it looks like the correct part and half the price of Ferguson’s here in Minnesota! Fergusons **** and is expensive!"
"After an exhaustive online and in store search for a Fresh Air Filter replacement for my HVAC System, SupplyHouse.com was the only source I could find that had it in stock. My order was handled quickly and efficiently. Great customer service!"
"Pleasant to talk and work with!"
"User friendly site, fair prices, and fast shipping."
"They always have what I need "
"Excellent experiences when purchasing from Supply House. Cheap and/or free delivery and very communicative with order confirmation and tracking."
"I love it fair prices, convince for a small business. here is my only quanme. I live in a rual area. I am the tech out here. I need fastershipping times. further more delicate items packaging could be better. I ordered a squirel cage twice. returns was a good experience. unfornantly I lost the customer because both times the cage was damaged... this was over the course of a month...all that being said , service and customer support are awsome! "
“Hello,
Thank you for reaching out with this review. We are thrilled to hear that you love shopping on SupplyHouse.com and find our prices fair and convenient. We truly appreciate your suggestions for faster shipping times and better packaging for material and we are so sorry to hear about the damages experienced in the past. We will definitely take these pieces of feedback into consideration to enhance our service.
It's great to know that your returns experience was positive, although we truly apologize about the damaged material. Thank you for your continued support and valuable feedback and we hope to serve you better in the future! If we can try to assist with anything else in the future, please feel free to reach out to us at 1-888-757-4774.
Thank you,
Danielle D.
SupplyHouse.com Team”
"I found the on line service to be easy to negotiate, delivery was fast and accurate. "
"As always never disappointed! Quick and well shipped. Thanks."
"Simple and straight forward. Ordered what I needed. Showed up in 2 days. Perfect experience."
"Great customer support on the phone. It shipped out the next day. I received it when promised. It solved the problem saving me $1,000 having a service company do the work."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review as we are always looking to improve. We deeply apologize for the negative experience you have had as this is not the typical level of service we seek to provide. We understand the frustration this must have caused and we are truly so sorry for this experience.
If there is anything else we can try to further assist with or if you would like a return for a refund to be created, please don't hesitate to contact us at 1-888-757-4774 and we would be happy to further assist!
Thank you,
Danielle D.
SupplyHouse.com Team”