"I purchased two DTC1181Y2K Bios Upgrade cards (CRD10030). One of them performed flawlessly. The second was a dud and required an RMA exchange. I had no problems with the exchange department --they did everything they were susposed to on time and by the numbers. I only have two gripes:

First: These were SUSPOSED to be NEW cards. That's how they were advertised. Instead, the dud card had been RETURNED BEFORE by ANOTHER CUSTOMER. (I still have a photocopy of that customer's complaint.)

Second: It cost me more in fax fees and S&H to send it back than it did to buy both cards in the first place. I'd like the option to send in my RMA forms via e-mail and free return shipping on exchange products."

"I have been doing business with this company for over two years. Prices are among the best I've found. RMAs are handled relatively quickly (via email), and I've only had 2 minor problems out of all the orders I've placed with them. Both were handled immediately."

"Great Pricing, Speedy shipping and solid products make Surplus Computers a great vendor for my business. Mix in their excellent customer service and they can't be beat"

"The barebones Jetway I purchased almost two years ago continues to give reliable and stable service. The prices are always good. This is a site I continue to go back because new iteams are are always becoming avalable."

"Always prompt service and the items are as described. These things are more important to me than price. Although the prices are very competitive."

"I have ordered alot of miscellaneous hardware and several Jetway Motherboard combos. I have always been very happy with the products and service. I plan to contuinue purchasing from them in the future."

"I found excactly what I need, plus a nice link to the manufacters.
was a pleasure work in that easy way, besides on the mentioned order(not the last) get adefective part and was prompltly take care of.
:-)
"

"A refurbished monitor I purchased for a relative seemed to have a malfunction, I requested an RMA number through faxing of the request form and no later than two days, I received the RMA# requested. One thing that would make the company, better, is if they had an 800 number for residence outside of CA. This show increase the profit margin and productivity of the business."

"I love the site and the products.
Shipping is another issue! Takes too long to ship to the east. Normally about 7-10 days from time of placing order to receiving."

"I love it! Ordered on Wednesday, arrived on Thursday, and works like a charm. I would defintely buy from them again. "

"We have bought several items over the years from Surplus Computers and have always been very satisfied with the service and value of the items. Thanks DK Data Sales"

"We are very pleased with our purchase . It arrived in a timely manner, and was exactly as stated. "

"Very Satisfied fast delivery,and everything worked.
Which is satisfying in itself.I would recommend them
to anyone needing computer parts."

"I have always have had great prices and services have ordered many times and keep coming back.

Keep up the good work!"

"never a disappointment, always helpful and available by phone, corrected mistakes and made exchanges, always got what I wanted in a reasonable timeframe.....they are willing to ship by postal mail to rural alaska...what more could I want.....good prices....nice to know of special offers....they even double check about shipping cost...when it seemed especially high and gave me the option to cancel the order. Terrific outfit.....that i recommend to everyone I know."