"Fast shipment, made sure my shipping address vas valid.
Item descriptions could be more thourough, pointing out items don't come in original packaging, or don't come with all the OEM accesories, but for the price, and the "surplus" aspect of it, I know to expect that.
The phone I ordered could not actually be activated and they took it back for a full refund."
"Placed order, I made a mistake in the order, called and got no human that could help. Spent 15 minutes on that merry-go-round of a phone system trying ti talk to someone. Used link on web site and cancelled order. Order showed up anyway. Called and acually got someone in customer service (service being joke in this term) and got the run-around. Took my lumps, and will never do business with these people again!!!"
"Holy Cow ordered it Saturday night and recieved order on Tuesday. Product works great and will buy here again. Thanks"
"The new offering updates in my in box are helpfull and not intrusive. I find many good buys at Surplus Computer and probably buy more from them than any other on-line store. Good prices and rapid delivery."
"Item quickly shipped. Exactly as promised. Great items, refurbished or not most recent version, but sold at great price. Thanks."
"Purchased a CD duplicator at a good price of 79.99 and was happy with that but was somewhat unhappy when the shipping and handling turned out to be 20.00 which was excessive in relationship to the weight of the item."
"This is my fourth order from this merchant. They are a great company to deal with. Their prices are excellent, and they sell excellent quality products. I had to return one item once, and their customer service department handled it in a prompt and professional manner. Their staff is also very knowledgeable and curteous. They will answer any questions you ask honestly-no lies to make the sale here. They are my first stop wjen I am looking for something, and always will be."
"Quick Processeing of order and emails sent to update me on the status of the orders. Securely packaged and arrived complete as indicated on the website. I had a problem in the past with an item and they promptly sent out a replacement part to rectify the problem. Great selection of items and good services.
"
"Sometimes, great values - sometimes not.\
Overall, a fun site and generally reliable source of lo-cost computer odds and ands."
"The machine works as expected. Thanks you guys.
Delivered as promised.
Miguel Cruz"
"I love this company. I have placed several orders adn my stuff always arrives promptly and exactly as described. A++"
"I haven't received the merchandise yet, but I am sure I will be pleased. The price was right and shipping was free."
"Ordered Roxio Creator software. Order came in about a week. Not much to say. They sent the order in timely manner."
"Ordered a usb 2.0 pcmcia card and arrived quickly and packaged well. Works fine and great price."
"Product described as new but was used; was 2 versions older than described as well. Wanted to charge me restocking fee to return the item plus shipping!"