"Plain and simple I think you guys have great buys!"
"Great Prices, Convenient shopping, Great selection. I find what I want without even having to look. GREAT STORE."
"GREETING'S, SINCE I HAVE BEEN RECEIVING YOUR DEALS IN MY EMAIL,I HAVE BEEN VERY MUCH PLEASED ABOUT THE THING'S I HAVE FOUND THERE AND THE OFFERS YOU PRESENT. THE PRICES ARE ON TIME AND I HAVE TOLD SEVERAL OF MY FRIENDS ABOUT YOUR SIGHT. I SAY KEEP THE GOOD WORK UP AND I KNOW THAT I'LL BE BUYING FROM YOU MUCH MORE OFTEN. OH' AND BY THE WAY,COULD YOU GUY'S SEE IF YOU COULD OFFER MORE FLAT PANEL MONITOR'S AT THE LOW PRICES AS THE ONE FOR $149.00. IF SO,I BELIEVE THAT I WILL MAKE A PURCHASES IN THE FUTURE...IF YOU DECEIDE TO OFFER MORE. THANK YOU FOR YOUR TIME. J.H.GRIER"
"Purchased - Paid - Received - like any other online retailer. Would recomend to others. Software is great - thanks guys & gals!!!!"
"I am VERY happy with this merchant. I purchased 10 Hard drives and a Palm PDA. I was sent the wrong PDA, but it was exchanged with the corect one Very promptly. I will be purchasing more from Surplus Computers."
"Excellant service and super fast shipping and outstanding prices!!
This is going to be my new computer store for now on!!"
"parts shiped as promised, never have aproblem with any thing I have bought from surpluscomputers"
"I have ordered 2 items from Surplus Computers. The first was a PCI (combo USB/FireWire) card which works great. The second item was a Sony EIDI CDRW w/Nero 6.0 Disk & 25 CD media Disks. Every thing was fine w/the exception of the Nero Disk which is defective,I tried it on both XP and Windows 2000 and it will not install. All dealings w/ Surpluss have been good. "
"This is a great seller and hope to do business with again in the future. Recommend to anyone looking for a great deal on computer equipment."
"I like the low prices and wish free shipping could be on everything, but...I look forward to testing some more of SurplusComputer's products. GOD bless always and thanks for your service!"
"I purchased Latec stereo headphones from them. Although the headphones broke after a whle, the customer service and RMA department were veyr helpful in assisting me in receiving a replacement pair. I am very satisfied with Surplus Computersa and their very low prices. Their weekly newsletter is full of low prices! I highly recommend them!"
"great service,quick response to questions,good selection of products,good quality at good price"
"Execellent service! I ordered a CD-R for my old Dell Latitude laptop. Inthe past I checked Pricewatch for this item and it was always over $100. Your price was CHEAP and shipping reasonable. Best of all it worked as soon as I removed the floppy and plugged your unit in! I'm looking over other items on your site right now. Too much neat stuff. Tony"
"Overall I think you have a well designed easy to use site. Your product mix is interesting and fits in well with my needs. Having said that, your shipping and handling fees on a per line basis are so far out of line that I often divert my business to other suppliers. You need to seriously reconsider your shipping and handling charge policies. For business to business orders,and regular customers, you should be charging "actual shipping charges" and perhaps a small handling fee. Your current method significantly adds to the price of the goods you sell and also leaves the impression that your prices are being padded. You should also consider using USPS Priority Mail for smaller packages being shipped to the east coast. USPS Priority rates are about the same as UPS ground rates, and cuts the delivery time from the west coast to the east coast by roughly half. Providing a your customers this choice would be a big plus. So please, offer me and "actual shipping" scheme thats reasonable and I'll gladly increase my business with you.
Regards,
Jack Mandall
Mid Atlantic Computer Inc.
****@****"
"The web site is simple and clear.
The ordering process is easy.
The terms and shipping charges are up front and very visable.
The only negative is the time it takes from date of order to recipt of item....2 weeks for a monitor. This item wasn't imediately needed, but in the future it could be.
I placed the order on the 14th and it wasn't shipped until the 21st."