"My order for game software was handled promptly and without incident. All was as described online."

"evrything seemed to go smoothly, my package should be here tomorrow, pretty fast shipping"

"Real good experence!!! I will purchase again from here! Just wish I got an email confirmation when the package was sent, and the tracking number. "

"Wow! What a great place! The prices are amazing, purchasing a breeze and shipping fast! I come back regulary to check out the deals and will certainly be a customer for life!!!

~Vicki
Vancouver, WA"

"I got a Logitech Quickcam Express USB camera (2 Pack). They are working properly and the shipment was fast."

"Ordered Nero OEM Suite 6.0 from them with no problems, and a great price. Would shop there again."

"Don't have the invoice -- bought Nero and McAffee. Somehow I have to do 50 characters -- good enuf?"

"Good prices. Product delivered within 4 days of ordering."

"Excellent products. Very fast and secure shipping. Great prices. This is a company that follows through on what they say and provides great products at great prices. Free shipping puts icing on the cake. Highly recommended!"

"Surpluscomputers.com provided a large selection, reasonable prices, an easy transaction, fast shipping, and the items when received were in good condition."

"I have always had great service from Surplus Computers and the Greateat prices on parts and equipment."

"The only comment I can make is "great,just great".
I have had NO problems or complaons from any of the item I purchased. I recommend your site to everyone looking for good deals.

Keep it up.

****@****"

"Ordered several OEM software CD products. 5 days later I'm still waiting for my order to ship. Repeated e-mails asking for a status finally recieved this response:

"Your order is going out within a day or 2, sorry for the delay because
we have 1400 orders during the last weekend
But you should receive order by this week"

I finally gave up and cancelled my order today.

UPDATE, 7/29 - They did not accept the cancellation of my order:

"There is no way to hold your order, and surely it's been shipped because we have everything in stock, but somehow I could not find any tracking info on your order, so I think it just someone in the shipping area shipped it out without the delivery confirmation. You should receive it
by next Wednesday or earlier."

Assuming they actually did ship my order, I won't get it until 12 days after placing my order.

So, to you thinking of ordering from this site, I strongly suggest you instead find a reputable vender to do business with.

UPDATE, 8/2/04 - of course no software has shown up. I am protesting the charge on my credit card as fraudlent.

UPDATE, 8/3/04 - Asking about the status of my order, and my intention to cancel it, I receive this response:

Ok, you want a full refund or you want to receive the order within 2 days? Just let me know either one of the above to save your time."

I replied that I want a full refund.

UPDATE, 8/8/04 - Still no refund credit, and of course no software. But I got this email later in the day:

"Your credit card is going to be refunded by tomorrow, and let me tell you what was going on. We actually shipped to a wrong address, and
I couldn't find it out because the paper work was being filed, so I couldn't find out what exactly was going on. Anyways, I do apologize
for your inconvenience."

UPDATE, 8/10/04 - no credit on my card, of course. I can not believe that this company is actually in business, as far as I can tell they are pure rip off."

"No matter what I do, these people continue to send me mountains of unsolicited email. I've asked politely again and again to be removed. Instead, I'm supposed to click on an 'unsubscribe' link. That link includes some really suspect code, including references to marketing outfits. In other words, if I click on that link, I will be swamped with other people's garbage -- and Surplus Computers probably earns a nickel of profit for the reference.

That's how they reward your business."

"Shipping was a little slow (1 week) for 100 DVD-R.
I wasn't able to burn any of the DVD's since every time I put one in it froze my pc. I emailed their tech dept on the 15th and still havent recieved a reply (today being 7/28/2004). Hopefully if I find out my disc's are bad they let me return them, if not I will be extremely upset. "