"Quick shipping with good rated sellers. I have bought phones for all members of my family and even upgrade their phones. I gladly recommend swappa for buying any used cellphone."

"I was very satisfied with the purchase. And I really liked that Swappa staff is very aware of the transaction.
Thank you. "

"My wife and I buy the new iPhone every year and sell last year's model on Swappa. We meticulously maintain the devices specifically so we can maintain re-sale value. I always get a solid deal from Swappa and it's really easy to post and communicate with buyers -- buyers also always seem very courteous. I really enjoy Swappa and recommend it consistently. "

"Buyer be aware. Do not do business with Swappa or Networkstore. They don’t care about their customers and will charge a cancellation fee for absolutely nothing. They sell phones they don’t know anything about them or it’s proceedings. When I questioned them about this and did not get a answer, I asked to cancel the order and they still charged me 3% as a cancellation fee! I can’t believe Swappa let’s this sort of thing go on. I though Swappa was a trustworthy place to buy devices. Absolutely the most negative experience a customer can have. I will make sure never to shop here again and let everyone know my experience."

"Do not recommend
I bought an ipad from Sellword LLC
one of their top sellers and the ipad shut down after only 20 minutes
i fully charged it and kept trying it kept dying the seller agreed to send me a return label but i still has to drive to usps to drop it off then i sent it back and i left the seller a thumbs down feedback the sellers asked me to change it “asap”
and i refused because it was my honest feedback so he turned soar and hostile he said he won’t refund me and it could take up to a month i aSksd for swappa staff help and all they did was take their top sellers side so all swappa can do is to recommend that i open a paypal
case because swappa although had a rule of sellers not selling battery defective items they still do and obviously they do not uphold their standards or do anything to help so now after two weeks i am still waiting for paypal to step on and help if it wasn’t for paypal they would steal my money
very disappointed and will not recommend this place to anyone"

"I have bought several phones through SWAPPA.COM and the experience has always been excellent. I highly recommend them as a source for a new or gently used phone. I tell everyone I know about them, especially anyone who is considering an upgraded phone."

"Easy to find what I wanted at reasonable prices, plus they make it easy to contact the sellers with concerns, and make refunds and sending back easy. This is my second time ordering on here and have loved it both times!"

"Swappa provided a safe, secure, and easy process to sell my iPad. After two attempts by international forwarding companies (one of which was widely associated with scam operations), Swappa helped me quickly refund the purchases, update my posting to reflect "No sales to international forwarding companies," and return my item for sale. Great experience, would highly recommend!"

"I ordered a phone, which was supposed to be insured (per Swappa & the seller). I never received the phone ($208) and the seller lied several times about the insurance he had not actually purchased. Swappa backed the seller and I am, I suppose, out of luck. I won't shop here again."

"I have been using Swappa for several years now for both buying and selling devices. Of the very few times I have had an issue, the Swappa staff has been very helpful in getting everything resolved. It's a much better way to buy and sell electronic devices. Just the fact that they require pictures of the devices with the screen on and the listing code goes a long way to help ensure you are getting a working device."

"Fast shipment, good communication"

"I bought several electronic items from swappa and had super results. They have a system in place that seems to weed out fraud and misrepresentation I'll be using this service in the future when needed."

"I've made 4 purchases on Swappa, with 3 completed and 1 failed.
Regarding the failed transaction (item never shipped), Swappa staff directed me to request a refund from Paypal, which I did receive.
I have been happy with my 3 completed transactions, and I expect to shop via Swappa again."

"My Galaxy S8 died, and I found a replacement (new in the box) S8 on Swappa a lot cheaper than anywhere else. I will definitely use Swappa again if needed in the future."

"Any questions are answered nearly immediately by support staff. Process is extremely well thought out and clear to both the buyer and seller. Can't think of a better place to swap merchandise. Great way to make and save money on used or new equipment."