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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2021-10-29

Sweet experience

"Nothing could have gone better. Topped off with a nice bag of candy in each box. Several phone calls inquiring about the shipment and my satisfaction. "

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5/5

2021-10-28

Peace of mind

"I am not fond of online shopping. However, Sweetwater’s product showcase, selections in all price ranges, personal care and commitment to customer satisfaction raises the bar when it comes to online shopping. Whether I am buying a $20 or $3000 item, I have complete trust and peace of mind that everything from quality of product to support and commitment by Sweetwater will be outstanding. "

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5/5

2021-10-26

Love shopping with sweetwater

"Ordered something not on their website. They contacted Yamaha and got it to me ASAP. So happy."

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5/5

2021-10-26

Best experience ever!

"Amazing service! There is not better place to buy music equipment."

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4/5

2021-10-25

Gretsch acoustic 12 string

"I've bought a Variax line 6 electric about a year ago and was incredibly happy. Because of this they send me info on guitars via email. When they sent me a picture of the Gretsch 12 string I was interested. Checked out the prices at Gretsch and others and theirs was lowest by far. I even saved $50 by buying a demo. Got it in a week and it sounds wonderful. Only drawback was a scratch on the pickguard they didn't mention. But I knew it was a demo so it's all good. I recommend them during the pandemic. "

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5/5

2021-10-25

Knowing and Helpful

"Yuval Fuchs cares and knows the answers to my questions. He helps. Thank you. "

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5/5

2021-10-25

GREAT!!

"I've used sweetwater for a couple years now. They are fast and have good quality, reliable product(s). There are so many opportunities with sweetwater, from give away drawings to a simple sweet treat with every purchase. Highly recommend."

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5/5

2021-10-22

Great experience once again

"This is my third shopping experience with Sweetwater Sound and I can only say good thing about these guys. My order was delivered super fast. Sales engineer Ryan Lehnertz was awesome as usual and my Epiphone guitar is great, I really love her tone, sound, power and looks. Keep up the good work, guys."

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5/5

2021-10-21

Streetwater is #1 in my book

"For many years I have been dealing with several well known, online, music companies and they all offer good service - but Streetwater has always been my top preference, not just because of their 5 star service, but also because of their (over)eagerness to go above and beyond to surpass every other company's prices and/or satisfy their customers. Keep doing what you do Zak!"

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5/5

2021-10-21

Sweetwater is the Best!

"Sweetwater really does give you personalized service. Earlier this year, I have ordered a guitar that was on back order. My sales rep called me weekly with updates on when the guitar would be delivered. The calls were never rushed and we talked about many guitar related subjects I had questions about.

I just recently ordered a new looper pedal and it arrived in just 3 days! The small package of candy that came in the box just made the purchase that much sweeter.

I’m already planning my next purchase.

Thanks Parker and all the gang at Sweetwater.

"

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5/5

2021-10-15

Great Music Store

"O needed a specific snare drum stand for my electronic drum. O contacted Sweetwater and explained my issue. Cameron to the rescue, she sent me a picture of the stand I wanted and I ordered it It was even discounted because it had been a display item. It came and it is exactly what I needed plus the candy they give you in your order was yummy! I wish they were here in Texas. I'd visit them all the time"

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5/5

2021-10-13

Unanticipated Service

"The purchase arrived early and works like a charm. The follow-up was awesome. "

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5/5

2021-10-13

Plugged & Played

"Focusrite Scarlett Solo arrived when promised and required no special drivers. It runs on USB power, very helpful for quick-setup. Sweetwater tech support was helpful with product selection prior to purchase."


5/5

2021-10-12

Great company

"I have purchased music equipment online from Amazon, Samash, Guitar Center, etc. Sweetwater is a company I can trust very much. I have purchased audio interface and earphones from them. My salesman John Castro is very enthusiastic and professional, Always answering my concerns or questions in time.. I thought the whole shopping process was enjoyable.
I am very happy to recommend this company and Mr. John Castro to everyone, and my friends will also buy music equipment from him.
"

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5/5

2021-10-12

Marshall MG30FX. 24 pounds, 30 watts, 4 effects, 2 overdrives, perfect!

" I am so happy with this amp, I knew immediately it would become my studio amp. The achievable sounds are inspiring to me, I have always been a Marshall fan but this takes the freakin cake!
"

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