"My niece game me a list of items she wanted for her college graduation gift. The representative from Sweetwater was really great. I had a couple of questions. He responded almost immediately to my online inquiry. He even called me to keep me updated on the arrival of my items. The customer service was like none I have ever received from a retailer. I highly recommend ordering from Sweetwater. "
"Best Place to shop for all your Music Gear!!!!!"
"Absolutely love Sweetwater! I buy pretty much all my gear from there! Wouldn't have it any other way. The service is awesome, the free warranty is awesome, the shipping is fast, and there technicians rock! Customer service is excellent! Can't go wrong here. "
"I can depend on great service and top quality gear. I have been a customer for many years, and never had any issue with their service, even if I didn't like a product...it was easy to return. Great company!"
"Super service with super good (and true ) advices ! "
"High quality inventory, product, packaging, website, sales, and post-sale response."
" I bought a new Les Paul Standard 60s from Sweetwater. Marc Bernstein was the "Sales Engineer". Mark did a fantastic job making sure everything went smoothly. It only took 4 days to receive it. Very quick.
It had a broken volume knob during shipping. I can't imagine how that happened since the guitar is in the case, double buffered, and double boxed. Carlos Intriago sent me a replacement set which came to my door in 22 hours. It almost seemed like it came as soon as I hung the phone.
The Les Paul top quality built. It looks, plays, and sounds amazing. I'm very satisfied with the overall experience with Sweetwater'
I highly recommend buying from them and I highly recommend Marc and Carlos."
" Quick, informative, and helpful. I really cannot say enough nice things about sweetwater. I really like shopping with them. My only complaint is I do not have more money to spend there. "
"Read title. Genuine people, makes me want to purchase from them again"
"Sweetwater has become my goto place for top quality sound reinforcement gear. Competitive pricing, fast shipping and a easy to use website. As a customer, you're assigned a trained sales engineer who gets regular training on all the stuff. Shipping has been excellent, well-packed and they even include a small pack of candy. "
"Best place to purchase any professional equipment and the customer service assured my full satisfaction. "
"Every experience I have had with Sweetwater has been great. Curt M. Is fantastic to work with. We’re in!"
" I am very satisfied with the purchases of every item I have Sweetwater is super reliable and my sales engineer, Logan Wilson, is outstanding has a vast knowledge of music, very informative and professional "
"im from canada montreal and i cant find the quarter of that amazing services and their price are better than the price here i love them they treath me as a friend not as a client they care about their clients satisfaction i will for sure buy lot more than my third time "
"The speaker cable I bought was made of really good quality material, and the connectors we well made too. Great price and value!"