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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2020-02-20

Epic ukulele bag.

"Bag has very good protection and is comfortable to handle."

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5/5

2020-02-20

Sweetwater is the Real Deal

"I've done business with Sweetwater for 20 years and I will continue to do so. Their inventory is excellent, they carry all the relevant brands, and their prices are competitive. The service, both before and after the sale, is excellent. If you buy from Amazon or Ebay or whatever without visiting their site you are cheating yourself out of a pretty neat experience. It's one of the few places on the web where you can get the facts without the hype."

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5/5

2020-02-19

Sweetwater is the best

"Everything you could want and expect from a retail experience. I've been patronizing music stores for over 40 years... these guys are unsurpassed. "

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5/5

2020-02-14

Thanks Chris

"This was my first purchase from Sweetwater, and being a rather large purchase, Chris called me to verify information. He was great to work with and I received by guitar a few days later.
Thanks Chris!
"

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5/5

2020-02-10

Totally satisfied customer

" My first purchase was through Nitish Kulkarni. The prices, efficiency, knowledge and curtisey that Nitish conveyed to me meant more to me than maybe he would realize. So, I made that purchase, plus several more over the next 3 years or so. I dealt with the company, "Sweetwater." I dealt with a great salesman that wasn't pushy. He just became a great representative for a great company. I'm totally 100% satisfied. So mark it down, when needed, I will be back. I will be dealing with Nitish. Keep up the good work guys. I need y'all.
Thanks,
George Smith

"

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5/5

2020-02-09

Excellent service

"Great experience ordering from Sweetwater. Fast, professional, helpful, and friendly!"

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5/5

2020-02-08

Happy Shopper

"I don't know where to honestly begin. From some years ago on up to now. You guys are the most consistently advantages companies to do business with. I mean this from the bottom of my heart to the balcony of my mind. That if one wishes to eliminate any mere chance of developing headaches when it comes to shopping/investing for their music gear. They'd be well advised to shop at SWEETWATER. An absolutely painless affair. I know this time around I had Codie (my personal go-between for SW) jump through a couple of hoops for me during my indecisiveness during my most recent purchases. Sorry, Codie. He handled the subtle changes to my purchases without a glitch or complaint. Codie maintained contact with me throughout and was even able to get the gear to me earlier than he initially planned. Can't beat that with a baseball bat. It's no wonder that although I despise bumper stickers. My studio is pretty much plastered with SWEETWATER stickers. Simply and affectionately put. U GUYS ROCK!!!"


5/5

2020-02-05

sweetwater purchase of a great wah wah pedal

"It was even better than i thought"

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5/5

2020-02-04

Simply amazing store with really great staff...

"Simply amazing store with really great staff , they can have alot of red tape when it comes to shipping outside of the USA though which is annoying but overall superb! I think they price match and send you an invoice which i've received a few times. They do Paypal , credit card and a few other options for payment. Excellent!"

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5/5

2020-02-01

The Best!

"The best merchandise, the best sales engineers, the best financing terms, the best tech support and repair services! Well... just the best!"

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5/5

2020-02-01

I don't need to go anywhere else.

"They take care of me completely!!! It's almost like they know what I need before I ask. And they're not afraid to talk me out of things that won't benefit my business when they know there's a better solution that could save me money. And I can always count on the product arriving as soon as possible!"


5/5

2020-01-30

Another rewarding experience

"This is either the forth or fifth guitar that I have purchased from Sweetwater. I have been pleased
with all and each was delivered promptly and without issue. There follow-up service is excellent.
Highly recommend them.
"

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5/5

2020-01-30

They do business the way it was done a hundred years ago

"A company that stands behind every product they sell for two years!
Just try that with your cell phone carrier. I get a phone call every time I make a purchase to ask if everything works as promised. "Sweetwater", The only company I trust.
"

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5/5

2020-01-28

Boss Acoustic Pedal & Boss Vocal Harmony Pedal

"Purchased the two Boss pedals to increase my presentation capabilities. Impressed by both pedals. Sweetwater had the best pricing and availability for these two tools. Always a great experience dealing with Sweetwater. Their website is easy to use, quick to narrow down choices with competently written descriptions, photos, and unbiased reviews of capabilities. Customer reviews are available to tween any other nuisances regards practical usage of the selected items. Pricing is very competitive and shipping is always free and timely. Very pleased with the entire transaction. "

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5/5

2020-01-17

Best customer service!

"I bought a new Marchall DSL20 Amp Head with Vox 2x12 Cab with Greenbacks, an Epiphone SG lefty, an American Pro Strat lefty,
a bunch of pedals and cables from Sweetwater and got the best prices and service compared to other stores I have purchased from in the past. I never had a plek'd guitar. I had Sweetwater do a plek set up on both my new guitars and there is a huge difference in a plek set up! My SG and Strat play better than any guitars I ever owned or played in my lifetime! Everyone at Sweetwater is experienced and knows what they are selling you and help you make the best decisions so you get what you really want. Sweetwater prices, services and selection make them the best store you could ever buy from. Next is a Line 6 set up from Sweetwater.
From stage to studio shop Sweetwater.com
"

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