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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2020-05-17

¡Great!

"A few clicks and voila. I bought my first music production software (FL STUDIO 20), and the team and especially technician Josh Hacker made the process a great experience.

¡Thank you!
"

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5/5

2020-05-16

Best service ever

"All techs at Sweetwater are friendly and very knowledgeable about their products."

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5/5

2020-05-16

Great seller, very smooth and easy transaction!

"Seller was very responsive and the delivery was so fast!"


5/5

2020-05-15

Happy

"I was able to use that gift card at sweetwater.
"

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5/5

2020-05-15

Great

"I loved the fast shipping and I got everything i ordered!"

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5/5

2020-05-14

Over and Beyond Service

"The little things really do accumulates. Sweetwater made me feel apart of their family. I'm delighted and feel indebted to shop with them again even though the gear isn't the cheapest. "

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5/5

2020-05-14

Great New Gretsch

"Mike Arango at Sweetwater provides excellent customer service. I was able to get a great deal on my new Gretsch and what really put the deal over the top was the 0% financing. I did not have to put a chunk of money out all at once, the monthly is easy, and it ads up to the same amount in the end. Sweetwater also has an inspection protocol and it shows vs other vendors I've purchased from. Very pleased."

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1/5

2020-05-13

The worst lies doesn’t do Setup liars and swells bent beyond repair guitars

"Jerks don’t have a clue know nothing about anything "

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5/5

2020-05-12

Great Customer Service

"Placed an order for some AutoHarp Thumb picks, and was pleased that shipping for these items is free. Most mail order venders tack on shipping fees for even tiny items such as this. I was also pleased they called me on the phone to give a heads up these Thumb Picks were not in stock, and would be back ordered an additional two days. No big deal for me, thanks for the heads up. The order was delivered in less then a week anyway. The parcel of Thumb Picks arrived in at my door step in a really big manila envelope. Inside were my thumb picks and a small bag of candy. What a sweat deal! I've never seen any vender try so hard to deliver customer satisfaction. You guys at SweetWater Sound are the Best. "

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5/5

2020-05-13

Reliably good

"I've been ordering music gear from Sweetwater since 2015. Great company, don't pass up their sales people - you may know what you want, but these people exist to help you CHOOSE the best option for you, and they will go the extra mile to advise and inform you. Outstanding buying experience with them, time and time again"

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5/5

2020-05-13

shopping experience

"Great customer service from the sellers."

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5/5

2020-05-11

Excellent

"Fast shipping, great service"

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5/5

2020-05-11

An Amazing TEAM

"This team worked seamlessly to meet my needs. They communicated frequently and gave me important details about my products, my questions and my order. I would recommend them and use them again in a heartbeat!"

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5/5

2020-05-08

Awesome

"My product came at a time my manner my Sale Associates Gage Massey and Jacob Agee have been very helpful with me and my Husband's purchases I give Sweetwater 10 stars if I could great service all in all ."

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5/5

2020-05-08

What a great group of people .....

"What a great group of people who not only know their job they love the job they do. "

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