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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2020-04-16

MaDiaC Productions Studio

"Payment was easy and the download process was facilitated by Alex at Sweetwater Sound. Thank you for being consistent. "

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5/5

2020-04-10

love my lil;looper

"havnt stopped playing with it since i got it thanks for everything guys wonderful job"

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5/5

2020-04-03

The best ever. Hands down.

"All of the employees are true professionals in what they do. They aren’t sales people, they are fellow musicians that will give you the best advice from their personal experience. Buying from Sweetwater is an experience other retailers could learn a lot from."

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5/5

2020-04-03

Always great service and more selection of products

"Always great service and more selection of products than anywhere else. Sweetwater is my go-to."

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5/5

2020-03-31

Easy shopping, reliable guidance, fast shipping, competitive pricing.

"I always shop Sweetwater first for pro audio gear. Always. Website is easy to search and navigate, prices are always competitive or better than the competition, support is outstanding, and they ship quickly. Can't ask for much more."

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5/5

2020-03-18

Sweetwater Sound Is Where It's At

"I'm an amateur composer working on a limited budget, and every time I have needed them, Sweetwater has been there and has had not only the best prices, but also the technological know-how to help you put the stuff you buy there to good use. I have made Sweetwater my go-to place for all things musical, pretty much, and I'm willing to go on record as saying it's one of the best shopping experiences I have ever had."

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5/5

2020-03-17

Excellent!

"Will definitely purchase from again! Great packaging and quick shipping. Everything came intact and brand new. "

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5/5

2020-03-16

Best place to get your gear

"Sweetwater can't be beat by anyone. Price, selection, and quality is excellent. Sales engineer Michael Morgen is very knowledgeable in everything sold at Sweetwater. He is patient, professional and personal.
He has been a joy to work with.
"

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5/5

2019-03-28

The Sweetwater Experience Rocks

"Sweetwater Sound is by far the best company I have ever had the pleasure of dealing with!!!"

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5/5

2020-03-15

Even Sweeter!

"Getting new gear is so sweet. But when you get it from Sweetwater Sound it’s even sweeter. And I have the little bag of candy treats from my last, promptly delivered order to prove it!"

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5/5

2020-03-14

Great response back, Great customer service, totally a five star organization thanks!

"I tried other music stores but none of them could measure up to the professional sales team at sweetwater these guys really go out their way to satisfy their customers!!!! Just try them and you will see what i,am talking about 5 star real talk thanks again sweetwater!!!!"

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5/5

2020-03-13

I ordered a very expensive guitar

"I had ordered a very expensive guitar. When it arrived, it was the wrong color. Sweetwater promptly and very efficiently offered me an upgrade which gave me the color I wanted AND was a distinct upgrade to the tune of around $1500, all at no additional cost to me. If I buy another guitar, Sweetwater will be my first choice. Thanks to Matt, my Sales Rep and Dave Senior Vice President of the Sweetwater Experience."

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5/5

2020-03-13

Sweets from Sweetwater!

"Every order from Sweetwater includes a small packet of candy which I find to be a nice little touch that says a lot to me. It says a lot because even though I'm not ordering hundreds or even thousands of dollars worth of equipment they still include that little packet of candy. That little touch along with their #1 customer service including follow ups on every order no matter how small all say that I'm a valued customer. It is for these very reason why I continue to order from Sweetwater! "

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5/5

2020-03-05

Very Knowledgeable and friendly.

"Have been purchasing some years from Sweetwater.
Excellent feedback and advise from sales experts. and they do go the extra mile to make sure you're satisfied. Very competitive prices. Highly recommended.
"

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5/5

2020-03-01

Great experience

"Personal and online at the same time. "

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