ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-07-13

great price

"The Hessaire i purchased was for a lowest price i found quickly. only down side was the size of the fan was smaller than expected even though it was in a picture in a parking lot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-08-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad you are enjoying your new Hessaire Swamp Cooler! Thank you for being a Sylvane customer and for trusting us with your cooling needs!”


Verified
4/5

2021-07-12

A/C door kit

"A good product, but a little flimsy. Would like to see it thicker plastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-08-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2021-07-10

Simple solution

"I've been dealing with the noise of rain or dripping water on my AC for a few years thinking I'd get a piece of foam eventually, cut it and figure out how to make it stick. Then I stumbled across your Frost King AC Drip Cushion. Perfect. Inexpensive. Simple. Looks great and no noise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-08-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear that the Frost King accessory has eliminated the noise! Thank you for being a Sylvane customer!”


Verified
5/5

2021-07-03

Great Heat Pump and Great Company

"I needed a Mini-Split heat pump and chose Sylvane. The customer service was very good and there when I needed them. There was a shipping problem with FedEX and I needed some help from Sylvane. The people I spoke with were very helpful and knowledgeable. They helped me be able to pick up the heat pump at a local facility because it was late being delivered by FedEX. My installer was coming at 1:00 and my heat pump from Sylvane was at FedEX shipping and wouldn't be delivered until Monday. With the help of the Sylvane Customer Service they were able to allow FedEx to let me pick it up. The Customer Support people were very friendly and helpful. The shipment arrived in good shape and was shipped out very quick and the shipping was free. I'm very pleased with my purchase. The professional installer had no problem getting my unit installed and working in just a few hours.
Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-08-02
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this, Scott! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. We hope you are enjoying your new unit! ”


Verified
5/5

2018-08-27

Great place to do business!

"We'd ordered three air conditioners from other online merchants and all were damaged and had to be returned. Sylvane had an A/C to us in a couple of days, free shipping, and in perfect condition. "


Verified
5/5

2021-05-25

As expected.

"No surprises. A professional buying experience. However, your rating system is too complicated and time consuming so I refuse to rate another purchase."


Rep reply posted 2021-05-26
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2021-05-11

Santa Fe Classic Dehumidifier

"The Classic Dehumidifier Healthy Basement Package works great and provides commercial grade air filtration with healthier indoor air quality throughout our 2000sf basement. The unit is loud so you need to be mindful of where you place it relative to any occupiable space. Perfect placed in a storage space with options to duct the filtered air to other parts of the basement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you are enjoying your new Santa Fe Classic Dehumidifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. ”


Verified
5/5

2021-05-07

Delivered product at a good price

"I couldn’t find this window A/C unit but Sylvane shipped it quickly with no shipping charge. The product works great and the free shipping was impressive as the A/c unit was more than 100lbs and had to be delivered with fedex freight on a pallet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-10
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this. Thank you for being a Sylvane customer and for trusting us with your cooling needs!”


Verified
5/5

2021-05-01

Great!!!! This steamer has more power and longevity then I have ever seen.

"Loved it !!!! It will clean everything!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-07
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this, Chris! Thank you for being a Sylvane customer!”


Verified
5/5

2021-04-22

Excellent product

"This is the best air cleaner I've had. It has an automatic setting that senses the pollution in the air and adjusts the power level to it. Most of the time it runs at the quiet level. But I got it because I live near a power plant and every now and then the red light comes on and it switches to the highest setting. When I look outside, sure enough, the wind is blowing my way from the power plant and carrying its constant plumes toward me. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-05-07
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear that you are enjoying your new air purifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”


Verified
5/5

2021-04-06

As Advertised

"Everything was received in good order, and is working well. Very happy!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-04-12
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this. Thank you for being a Sylvane customer!”


Verified
1/5

2021-03-26

Seller sells open, poorly packaged, damaged items with missing pieces

"Box not even taped shut. Item scratched and dirty. Hose missing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-15

Excellent Vendor

"excellent support and clear description. Good price as well. Highly recommended "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-15
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you for being a Sylvane customer!”


Verified
5/5

2021-03-05

Received exactly what I ordered.

"Great product! The product was received shortly after I ordered it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-15
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you!”


Verified
5/5

2021-03-02

Prompt Delivery

"I've have very good experience with receiving orders and am quite satisfied with my AirMega so far. I saved a bit of money by going with Sylvane over Amazon and other sellers. I highly recommend this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-03-15
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear that you are enjoying your new Air Purifier! Thank you for being a Sylvane customer!”