"I did a lot of shopping around for a portable AC...generally sticking to the big brand names. Then, I saw a Toyotomi advertised. There were only two reviews at the time and both were positive. It had all the features I was looking for...plenty of BTU's, nice clean look, dual hoses and very quiet.
After running the Toyotomi now for more than a month, I can honestly say that "truth in advertising" still exists folks.
Also, I was mistakingly sent a second remote control...which wasn't meant for my model. I found out that Customer Service is warm and friendly...and has a sense of humor.
I'm very happy with this purchase.
"
"Great unit, safely shipped, not what I was expecting as I requested for a 10 ft. connection kit, fairly easy install, hated that I had to cut pipes as my run was only 6 ft. outside but made it work. Shame on Pioneer that will not allow warranty handy homeowners to install and pressurize the system.
Purchase a pump and gages follow the instructions and the unit is cooling my garage as expected. By the way there was not one AC company that was willing to "install" the unit, therefore I believe many potential buyers will purchase Pioneer. "
"Online ordering was easy. The unit was shipped promptly and arrived in good condition."
“We're glad to hear this - thank you for being a Sylvane customer!”
"Customer service was fantastic. They answered all my questions, checked inventory before I purchased my mini split ac/heat pump. Shipping was fast and tracking was provided. Will go through them again."
“We're so glad to hear this! Thank you for being a Sylvane customer and for trusting us with your heating and cooling needs. ”
"I can’t believe how simple it was to order and have delivered."
“We're glad to hear this! Thank you for being a Sylvane customer!”
"Very smooth transaction - Thank you!
I would order from Sylvane again!"
“Thank you for being a Sylvane customer!”
"Item took more than 2 weeks get delivered when i called support person said she will track and send an email , but i got nothing until the item was finally shipped to me."
"First time I ordered from this company. Their website is easy to follow. The delivery of the unit I purchased arrived quickly. It was well packed and damage free. I have already referred my sister to them and will refer others when the time comes. I would recommend Sylvane to everyone."
“We're glad you had a good experience with us - and we appreciate the referrals! Thank you for being a Sylvane customer and for trusting us with your indoor air quality or heating and cooling needs. ”
"I ordered your product, had a friend get it in the house to the basement for me (female age 73), connected it, which I could have done. Disconnect a smaller unit I had. This unit is taking care of the entire basement. I am so please so far. It is very quiet. It was delivered to me in record time."
“We're glad you're enjoying your new dehumidifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. ”
"My order was processed quickly & I received it without any problems. I would definitely would buy from them again."
“We're glad to hear this! Thank you for being a Sylvane customer and for trusting us with your cooling needs!”
"Great cooling! The wireless standard in this unit is so old you will need to change your in home router to an older (slower) standard."
“Thank you for trusting us with your cooling needs!”
"Keeps our front room at the temperature we prefer.
Can't ask for more then that!
Would buy again!"
“We're so glad to hear this! Thank you for being a Sylvane customer!”
"Excellent shopping experience! Got my filters quickly! Will order from Sylvane again!"
“Thank you for being a Sylvane customer!”
"The shipping speed of the evaporator was superb! Friends are really impressed with the cool air it produces. Just remember this is a evaporator/swamp cooler so using it in humid weather defeats its purpose."
“We're so glad your new evaporative cooler is working great! Thank you for being a Sylvane customer and for trusting us with your cooling needs!”
"I live in the Dallas Fort Worth area and bought a swamp cooler for my patio and I now wish I had bought one years ago as it works perfectly for just sitting outside or entertaining using
The grill lots of friends have asked about it ."
“We're so glad your new swamp cooler is keeping your patio cooler! Thank you for being a Sylvane customer!”
A rep from Sylvane, Sylvane3, has responded:
“We're so glad to hear this and happy you are enjoying your new Toyotomi AC. Thank you for being a Sylvane customer and for trusting us with your cooling needs!”