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Verified
5/5

2021-11-24

Excellent Service and Products

"I applied for financing of items and was approved on the same day. The items arrived in perfect condition. They are working great! the mold and dust in my basement has improved tremendously over the last 3 weeks of utilization."

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Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this. Thank you for being a Sylvane customer! ”


Verified
5/5

2021-11-23

Quick!

"I will be purchasing again from you all in the very near future. You have fantastic quick delivery."

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Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“We appreciate this - thank you for being a Sylvane customer! ”


Verified
5/5

2021-11-19

What was needed!

"Our garage is very damp and we wanted to try something different. This product works well and we are happy that the humidity has come down significantly since installation.
We would recommend sellers. Fast delivery.
"

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Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer!”


Verified
5/5

2021-11-15

Great Price, Fast Delivery

"I've used Sylvane for my air cleaner filters (including HEPA filters) a few times and have been satisfied with the price and the fast delivery. I recommend them."

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Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
2/5

2021-11-05

Customer support

"I ordered 2 UV bulbs for my Oransi air purifier. Took a long time for Sylvane to ship, but they got here. One was crushed during transit, one was OK. Submitted a claim to Sylvane and one to Fedex. Have heard zero from both. Poor customer support."

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Verified
5/5

2021-10-31

Good first-time ordering experience

"Sylvane offers great selection and very fair pricing. My order was delivered quickly and accurately."

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Rep reply posted 2021-11-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer. ”


Verified
5/5

2021-10-28

Quick and no surprise

"Less horrendous price in comparison to Canadian vendors, genuine product, quick and no-hassle shipping to Canada. "

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Rep reply posted 2021-11-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2021-10-26

Fast service

"Fast service and correct size.
Thanks
"

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Rep reply posted 2021-11-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2021-10-25

Gret carbon filter and pre-filter

"My basement smell fresh and clean"

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Rep reply posted 2021-11-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2021-10-25

Excellent experience

"I ordered a Honeywell whole-house humidifier for my forced air furnace. Love it! Shipping, price, and product quality were all above expectations. Installation was new (not a replacement) and involved several steps, but went fairly smoothly. It was complicated somewhat by having to deal with 80-year-old ductwork originally designed for a gravity system, giving me only one location where it would fit and be accessible for service. The instructions were good, but the video was more helpful than the print version. I recommend using duck-bill style sheet metal shears or a nipper if possible. For operation, having some type of humidity gauge in the living area would be a good idea. Overall, I'm very happy with my choice of product and recommend Sylvane without hesitancy. "

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Rep reply posted 2021-11-02
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear that you are enjoying your new Honeywell Humidifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2021-10-14

LG humidifier

"Great price and shipped fast!"

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Rep reply posted 2021-10-14
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this and we hope you are enjoying your new LG unit. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
3/5

2021-10-11

Very Tight Fit

"Does not fit like the original. Very tight and not as well built. Actually bends as you install it. Has the same part number as original.


"

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Rep reply posted 2021-10-12
A rep from Sylvane, Sylvane3, has responded:

“We're sorry you are unhappy with your new unit. If you'd like to speak with our Customer Service team about this, please give us a call at 1-800-934-9194 or use the Live Chat function on our website to be connected with an agent. ”


Verified
5/5

2021-10-11

Love it!

"Awesome price for a great swamp cooler. Very reliable company!"

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Rep reply posted 2021-10-12
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”


Verified
5/5

2021-10-08

Amazing unit

"Quiet
Easy installation
Great customer service!
"

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Rep reply posted 2021-10-12
A rep from Sylvane, Sylvane3, has responded:

“We're glad you are enjoying your new product(s). Thank you for being a Sylvane customer! ”


Verified
5/5

2021-10-08

Hard to find fan motor

"Price was very reasonable, shipping was very fast arrived early. Description and quality of motor was on point."

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Rep reply posted 2021-10-12
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer! ”