"My phone call to Talbots was easy and quick, and the products I ordered arrives sooner than I expected"

"My phone experience with the Talbots associate was wonderful. She was friendly, located the store the item was at, applied the appropriate discounts, and had it shipped in a timely manner. I do not have any improvements to write about at this time."

"When the first person I talked with told me she needed to talk to a supervisor, I thought we had been disconnected. This resulted in a second call and some confusion. Perhaps hearing a voice or music would avoid that."

"I have always enjoyed my experience with Talbots."

"couldn’t be better service. I had missed a talbots store at Birkdale"

"The phone staff are very courteous. Now that call orders have been outsourced, it takes linger to get through. Rhe staff remains courteous and very helpful."

"The first time I called, I got somebody who didn't understand my information and was really quite rude. I hung up and called back later. That's the first time I've ever had that happen with Talbots."

"She listened to my concern, confirmed that I was right to be concerned. She immediately fixed the problem and apologized for the inconvenience.She was great."

"Appreciate staff that knows why I was calling."

"Worked to get issue resolved quickly"

"It has always been a good experience for me placing an order with your associates and have enjoyed wearing your clothes of excellent quality. Thank you!"

"Your website is terrible! So difficult to order. Almost gave up. Cant hear associate when you call! Fix your internet website or you will lose me as a customer."

"Surprisingly, I’m finding many more items to my liking at your sister brand, Ann Taylor, this year. My tastes are more modern and streamlined these days. Still a win for you, though!"

"When I could not get my order to go through on line, I called. The lady I placed m order with was great. I called again because I never received a confirmation email. The gentleman I talked to took care of everything!"

"The associate was very professional and took care of the problem. James was very pleasant and easily understood. There was a lot of noise in the background that made it a little hard to understand but James was very professional"