"Seems like a great company to work with. My order was delivered accurately and quickly."
"I have ordered several products they arrived in good condition. The products are of good quality customer service is excellent. This is a mom and pop shop we need to support them since that's what America is all about.
Kimberly Link
York Pa"
"Great customer service, almost like a mini Amazon!"
"My husband and I raised 12 children - 7 of his, 4 of mine, 1 of ours. The children, grandchildren and great-grandchildren are scattered across the United States. Free shipping days are helpful. At 86 and 93 we can ill-afford to spend a lot of money on surprise gifts, especially for the little ones. I check every Tanga notice that comes via email and find treasures that please us - and them. A daughter called customer service with a question and was pleased with their help and kindness. She placed an order via the phone, another time, and the representative recognized the shipping address - another daughter whose home in TN had just burned to the ground - the rep asked her about the recognized address, and she said "that would have been from my mother". I know the story of who are family is sounds a little far-fetched or made up (When told, people do question us or our family members, but it is true. Tanga has my telephone number - you can call and check."
"As someone who's always looking for good deals, I really appreciate Tanga helping to secure great deals for their customers, across many different types of products! Also, I have to say that their customer service is top-notch! They are very quick to reply, and are very generous as well.
I had purchased a long lightning cable from them some time ago, and it worked well at first, but more recently started to degrade. I was already past the 30 days for refunds/exchanges, but when I wrote in about my order, they gave me a refund anyway (Hopefully they don't take it back now!)!
Great retailer with amazing customer service - one of my favorite - if not the absolute favorite - online retailers!"
"I was very disappointed with my purchase, I purchased a pair of lady Ganga heartbeats headphones, And THEY ARE CLEARLY FAKES!, the headphones did not even come in a box!!!, the headphones were in a small case in a plastic bag!!I WILL NEVER ORDER FROM TANGA AGAIN BECAUSE THEIR MERCHANDISE IS CLEARLY NOT REAL, WHAT A STINKING RIPOFF!!!!!!!!!"
"I just completed my first transaction with Tanga. Email communication was quick and detailed, and my order shipped very fast. Great experience - I will definitely shop with them again."
"I received my order very quickly. It seems to be a nice quality necklace."
"Very smooth experience. No problems."
"Everything I have bought from Tanga has been a wonderful deal. The customer service is awesome. I bought a watch for my granddaughter in August, but didn't give it to her until the holidays. It broke the first evening. I called customer service and they issued a credit while I was on the phone. I watch for Tanga's emails daily."
"Excellent and prompt service. Easy ordering. My order was received as expected. Will continue to order from Tanga. "
"Tanga is full of a good selection and wonderfully affordable prices and their customer service is amazingly fast and friendly."
"I had a great experience. Fast shipping and great product. I well definitely order again."
"Absolutely love getting my Tanga e-mails and finding out what new items are available. I watch for the innovative, quirky things that someone on my gift list will just love to get. And the prices are amazing! Have to confess--I regularly buy stuff for myself, too!"
"I love the myriad of products offered by Tanga! There are some that would never interest me, and then there are some offers I cannot refuse! I have bought quite a few items from Tanga, and have only one complaint. But it is understandable, because Tanga is a small company, and I have come to expect that I will not get my items in just a few days. Sometimes it is a few weeks, but it is ALWAYS WORTH THE WAIT! AND, almost every item I have purchased has been offered with FREE SHIPPING! That is a huge PLUS! Keep up the good work, Tanga! YOU ROCK!"
A rep from Tanga, tanga, has responded:
“Hello ktownes1829,
I am so sorry to hear about your disappointment with your purchase from us. I would love to provide you with a little more information on this item.
These are authentic Beats by Dre headphones. We got a great deal as the Beats were part of a canceled order from HTC phones. That's how we do it! We love to find the best deals for our customers and find great opportunities like this to sell you authentic products at the best prices.
These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models.
The headphones do not come in retail packaging, however come in bulk packaging which is what you received.
If you would like return information or further assistance, we would be happy to provide it to you. Unfortunately the invoice number that you have provided is not complete. Please write to us through our customer service form, and we would love to assist you further! I have provided the link below.
https://www.tanga.com/support?internal_campaign=header_help_dropdown
Thanks,
TangaAllison
Customer Service Manager”