"I ordered 2 t-shirts, both of which were supposed to be available and delivered in time for Christmas. Unfortunately, I was notified just a few days before Christmas that one shirt was no longer available...and I had to scramble to find a different gift for someone. And the 2nd shirt did not arrive until 3 days after Christmas!"

"I ordered a ring from this site, it is supposed to be Tungsten Ring with a Carbon Fiber Inlay. My husband already owns a Tungsten ring so I thought this would be great for him. Same metal, different color, but this ring turned my husband bright red and made his finger swell up. He can not wear this ring. I had put it on to see if maybe this was the wrong size for some reason (same size as his other Tungsten ring) Nope, My finger always swelled up and turned bright red after having it on for an hour. I don't know what this is made of, but it is not Tungsten. You get what you pay for."

"Well, it's been a month since I ordered a product and I still don't have it. The tracking info is conveniently unavailable. I sent 3 different e-mails asking about my order and it was a week each time on the first 2 times before I heard anything back and I never heard anything back on the 3rd time. I'm not very impressed with this company at all. I think they are using the fact that they are "small" as an excuse not to follow through on things. I doubt that I will order anything else from them. I like to support small businesses, but I expect better service than this."

"I ordered vacuum cleaner on Dec-31-2013, after month they cancelled my order, these guys will play with customers by showing low price and playing with customers.As per my experience i never prefer this site for online shopping. the bad thing is there is no custmore service and if you send mail your luck u may get reply or not. Din't believe these guys for lower prices. if u spend 5 or 10 $ more also better to go amazon or some good sites.
Order Summary
Order Date: December 31, 2013"

"I have had an extremely poor customer service experience with Tanga. I was able to accept my orders not being shipped for two weeks due to them coming from various distributors. The longer wait was worth it for a perceived discount. But their inability to respond to a customer after more than two weeks is unacceptable.

One of my orders sat for more than two weeks, was split into two shipments then was delivered to the wrong address in a completely different state. I double checked and they had my correct shipping address - it just ended up in NC instead of PA for no reason. I contacted Tanga three times using both their online customer service and email (****@****). In addition, I left three voice mail messages and have not heard back from anyone. I have been trying to get a response from Tanga for more than two weeks.

I understand errors happen sometimes, but if this is how Tanga does customer service then it will be the last time I order from them.

TangaPissed

RE: TangaAllison's reply

Your customer service has NOT contacted me multiple times (I have checked my SPAM inbox and you did not return phone calls). 2+ weeks of direct contact with no reply, but when I post on here I get a reply in 37 minutes? Your priority obviously isn't customer service, but reputation repair."

" Placed an order on January 2, received it yesterday, received the wrong size even though the shipping label clearly states the size I ordered. I've emailed and left a voice mail to try and get this corrected. No responses. Hoping I hear back sooner rather than later. I still want the item but in the correct size."

"I purchase some scarves from Tanga and when they arrived there was only 2 out of the 6 that were worth keeping. They didn't cost a lot but being a small company I thought they should know. With their prompt attention I was issued a refund and I'm hopeful they'll keep their customer service just like it is today. Then I know they'll become a successful company no matter how many employees. I will buy from them again!"

"Bought a long cord for my IPHONE does not work!!"

"Tanga has products for a great price and even better customer service.

My original order was taking too long to get processed so Tanga canceled the order and apologized. Tanga let me know and sent a full refund along with a gift for my troubles.

I decided to give Tanga another shot. I placed another similar order and it arrived as promised.

I got an unexpected surprise a few days ago when my original order arrived. My order must have gotten lost in shipping or Tanga fulfilled my canceled order. Either way, it was a nice surprise.

Thank you for awesome customer service and good luck in the future."

"Great product selection with fantastic prices. Always on top of orders and good communication. Lots of practical items mixed in with whimsical as well. I got simple first aid kits for cheap price so I got 3 to cover all vehicles. Band-Aids are always in need with 2 kids ( boys ) and never seem to find them when needed. "

"I have been a Tanga customer for several years and have always been satisfied with their customer service and products. Recently I ordered a few shirts as Christmas gifts. Unbeknownst to me they were moving distribution centers and my order was not delivered when expected. I emailed customer service and they immediately shipped my order and did not charge me for the goods or shipping. As usual the folks at Tanga went above and beyond to ensure my order was delivered. I am a customer for life!"

"Accurate product descriptions, GREAT prices, and fast, reliable shipping. Definitely a winning combination. "

"Tanga is a great place to buy from. Everything that I have ordered has been just as described and well worth the price I paid. I love giving business to a small company that sells merchandise that I can order from and know that I am getting what is advertised. "

"low prices, could do a better job in descriptions, but overall I am quite satisfied in my dealings with Tanga and my products/purchases."

"I love getting deals from TANGA! The merchandise is high quality and the service is excellent. Sometimes shipping takes a while but they tell you that up front and it is not a problem for me.
This company has a really good selection of all types of products and I have been happy with everything I have purchased from them. These items include everything from footwear to electronics."