ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.48/5
Chance of future purchase:
3.33/5
Shipping & packaging:
3.27/5
Customer service:
3.24/5
Return/Replacement policy:
3.51/5

5/5

2024-10-28

Love target!

"Target is my favorite store! Always has everything I am looking for with great prices! Such cute holiday and home decor as well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-10-28

Accosted while leaving the store

"After an online order wasn't ready by the time I'd arrived at the store, customer service told me they couldn't expedite it, but I could cancel the order and go buy the product in person. I was in a rush, so I did. On the way out the door, this same woman stopped me, telling me I couldn't just walk out with the product, implying I had stolen it. She I sisted on seeing the receipt, and after I showed her, she scolded me like a child for being impatient. I had not been rude earlier, I had just asked if the order was ready yet and if it could be prioritized, and I understood when it could not be. The agent was vindictive and rude, and treated me like a criminal, for no reason. I will not be shopping at Target again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2024-10-27

Service

"Consistency with worsening service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-10-27

Incorrect merchandise.

"I ordered a box of 36 rolls of Spree hard candy for my wife online. I received a box of Chips Ahoy cookies! The packing slip said it was Spree candy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-27

Great

"Just great i love shopping here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-10-27

Please make sure you go over your items during a drive up pick up because they forget them

"What an awful experience at the new target in Middletown. I decided to do a drive up pick up order so I wouldn’t have to be bothered to go into the store. I checked the app. Everything was purchased on my list and The employee confirmed everything was purchased and assured me everything was in my trunk so I left. Upon unloading my order in the house, I realized that one item was missing. I checked the app because maybe it wasn’t in stock but it said it was in stock and I was charged for it so I went online and reported it and requested a refund because it wouldn’t let me re-order it. It would only let me get a refund or mail it to the house so I had to go back up there and actually go in the store and purchase it so again what so if you do a drive up pick up take the time go through your order to make sure everything is there before they leave really defeated my purpose of getting a drive up pick up because I didn’t want to go in the store so if you do a drive up pick up take the time go through your order to make sure everything is there before they leave "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

1/5

2024-10-26

No packing material to protect two ceramic lamps!

"Two lamps and a box of food storage containers packed in a huge carton. Not a speck of protective material between the two ceramic lamps etc. One lamp is completely shattered. The lampshade on the other is dented. Haven't checked the food containers but they are in the manufacturer's box and are plastic so probably fine. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2024-10-26

On line

"when you order on line you do give it's only 2 left but you should follow up with a text/email that no longer available would be helpful so you know when you pick up your order you know it's not included. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-26

Excellent

"The Notification was really was great, the Ninja slushy machine has been out of stock minutes after stocking but when I clicked the notification button I was able to get one. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2024-10-26

Disappointed

"I wanted to purchase a silver necklace for a pick-up order. My usual store listed the item as low stock, and I didn’t choose a replacement because nothing else quite fit what I wanted. When my order was ready to picked up, by no surprise (since it happens often), the necklace was out of stock. After selecting another local Target that mentioned there were three remaining necklaces but was also low stock, my order was ultimately cancelled because it was out of stock there as well. When I went to my normal store, the only other simple silver necklace (which is what I was looking for) that could possibly work was tarnished and discolored. SUPER disappointed not only in the limited selection in stores but in the poor quality as well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

4/5

2022-12-25

Good fast easy

"The app is very easy to use especially for my generation. But I wish they had a point system where I can make point to make purchases cheaper.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-24

Love

"I love the target app! So easy to use! And great deals!"


4/5

2024-10-24

Online shopping

"The items were easy to fund and checkout was quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2024-10-23

Theyll refund asap claiming out of stock

"Target refunded twice claiming out of stock proving to be unreliable ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-10-23

THEFT

"Will never use target online ever! Placed a order
For $863.99 never received the item and target is refusing me a refund!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges