ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.30/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.14/5
Customer service:
4.22/5
Return/Replacement policy:
4.47/5

5/5

2022-11-14

Great store!

"Enjoy shopping on this site. Lots of styles and options and easy to navigate the site. Bought a sweatshirt for my wife's birthday. It ended up being too small so I reached out to fix that and also see if I could switch to another style. They responded back quickly, it was a nominal charge to switch to the style my wife preferred so I paid and they ordered. All within a few quick emails. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-14

Great company! Great quality shirts! And really nice people!

"Great company! Great quality shirts! And really nice people! I ordered two shirts for my daughter and the sizing was not quite right (my fault, not theirs... use their sizing chart, it is really helpful). They made it so easy to exchange. They were quick to respond, friendly and sovled the issue in no time. And for no extra cost! I will definitely buy from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-14

Great customer service!

"Customer service was great! After some time, a few weeks, I never received my order. I emailed the issue and correspondence was immediate! Now my order is on the way and I couldn't be any more happy with the attention given to resolve the issue.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-14

Amazing customer services and designs!

"I was sent the wrong color for a sweatshirt I ordered and customer service was so helpful in fixing my issue by sending me another one in the color I wanted. As this was a mistake on their end, I was not charged and their website states that if we don't love it, they'll fix it for free. I appreciate that they are true to their policy, no questions asked, and are very friendly, professional and as straightforward as possible in handling the situation. The nice thing was that they also allowed me to keep the item that was sent by mistake, reducing the hassle for me having to return it. I've bought from TeePublic in the past and the amazing designs from various artists along with excellent customer services is what keeps me coming back for more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-14

Best Customer Service

"I order a 3T-shirt for a Christmas present. The shirt arrived exactly as pictured, and I love it. I did not love how little it looked and was afraid it would be outgrown before it could be worn. I thought about it for a week or so and finally decided to order a size larger shirt. Much to my surprise, this company does size changes as a courtesy. I spent my career in retail and have never heard of a company doing this. My emails on the subject with the company were easy and friendly. I rarely write reviews, but this practice deserves a 5-star review. The new shirt arrived yesterday, and I am extremely happy with it, as well as the service I received.
Thanks, Tee Public.
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-12

pain-free size exchange

"I purchased a replacement for a t-shirt that I lost several years ago from this website. I had mistakenly thought I would fit into a women's XL, but that was not to be. After reading through the guarantee on their website, I decided to request an exchange for a size more likely to fit. They had the most pain-free exchange process I've ever done through any website, and now I've got the correct size on its way to me soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-12

BEST Customer Service

"I ordered a T-shirt and when it arrived, it was the wrong color. I emailed letting them know and,literally, within 48-hours I had a replacement tshirt being shipped to me. The integration with customer service was absolutely flawless! They were apologetic and efficient in making things right. I will always order my T-shirt’s from this company!! And, both t-shirts are of great quality (one was just the wrong color). What a great experience!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-10

Top Customer Service

"Love the shirts purchased, but best customer service I have ever seen. We received our order timely, but one of the shirts was too small. Filled out the exchange form online and in 5 minutes was contacted by email and solved immediately. New shirt size is now on it way and just had to give the new size needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-10

Impressive!

"This was my 2nd time ordering and shipment was so quick. The day I received the 3 shirts, I got an email asking if I was happy. Unfortunately, the two womens sizes were too small. They immediately shipped out replacements and said I could keep the originals. How much easier could that be? I have already posted on Facebook and will definitely recommend them to everyone I know."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-10

Amazing site

"I can't say enough good things about this site. The selection of art is incredible. Just type a topic of interest into the search bar and whammo- a ton of different shirts will pop up! I get so many compliments when I wear them!! The other reason this site is so much better than others is their selection of shirt styles. No more one style fits all. The days are over of wearing the unisex boxy men's tee just cause I love the design. Fitted, long sleeve, loose fit, v-neck, multiple tank top styles and more, the selection is amazing - and the quality is superb. Not to mention if you have any issues with sizing (mail order can be tricky) they will make it right free of charge! If you are looking for a fun tshirt, mug, sticker etc - this is your website!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-09

Great Customer Service

"We bought two hoodies for grandkids for Christmas. When they arrived, there were some concerns regarding the hoodie quality. We reached out to Customer Service, they responded very quickly. The went over and above expectations to resolve the issue. Thank you for your outstanding service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-08

Great Shirts, Even Better Customer Service!

"I ordered several shirts from them recently when they had a sale, but I wasn't sure about size. Usually I hate dealing with returns, but a couple items fit snuggly, so I inquired about exchanging them. Not only were they helpful and attentive, but they made the exchange process WAY easier than most companies do- they found out what size I needed and sent them free- I didn't have to worry about sending the old ones back, no trip to UPS, no waiting for the old ones to go back first- they found out what I needed and sent them, that was it! So to me, that deserves 5 stars for being hassle free, not to mention how cute the shirts were! I will definitely use them again and recommend them highly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-08

Excellent customer service!

"I just discovered TeePublic in the last year and have just received my second order of 5 shirts from them. The shirts are of great quality, the colour selection is awesome, and the choices are unlimited. It was very easy to make the selections and the payment process was seamless.

In today’s order, we noted a small blemish on the front of one of the shirts and notified TeePublic online. Literally within minutes, we received an email stating that they have re-ordered the one shirt and will be sending it to us shortly at no charge.

This is the fastest response I have ever had from any company and I commend them on their customer response and service.

I will definitely be ordering more items from TeePublic in the future!

Blake McWilliam
Calgary, Alberta, Canada


"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-08

Sizing issue

"I ordered two shirts one extra large one large for whatever reason the large was labeled large but clearly was a medium or smaller. I contacted the website they immediately fixed the issue and sent me another shirt I will definitely continue to use this website customer service was great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-07

Best Company to order from, TeePublic!

"I was looking for a Corvette C8 T Shirt for my husband and I ran across TeePublic.
The TShirt looked great and was even red like my husbands new
Corvette C8 in Red Mist Metallic.
They described the TShirt very well and the sizing, an XXL was perfect.
I gave the TShirt to my husband and he was very Happy with it, and surprised!
Thank You TPublic, we will be customers of yours.

Patty Dailey
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process