"great and quick service, solid expertise, good recommendations and great support and attitude."

"I have wide feet and tennis shoes that fit me are hard to find. Tennis Express always has what I need."

"I've had multiple purchases with Tennis Express, including shoes, apparel, rackets, and tennis accessories, and all have gone very well. It was very easy to navigate around the website and buy what I wanted. The payment and shipping process also was very simple. And finally shipping usually took under 4 days to arrive to me. It was never later than the estimated arrival date. Overall very reliable online store!"

"I am very disappointed. I have not had any issues with Tennis Express before, but this time I had a package lost by USPS as clearly it has been a week and the tracking information is not changing, just saying it is late. I know with 100% certainty it is lost and I called customer service twice and none of them have done anything to remedy the situation for me, instead just told me to wait. Being in customer service myself, that is an unacceptable answer and I am very disappointed."

"Great price on a shoe that I wanted for several months.
This particular shoe does not have any tongue padding. I have not tried it out on the tennis court yet, but I am hoping they will be comfortable enough to play in.
I also own the newest Barricade shoes and the padding in the tongue of that shoe is great!
I wonder how many ounces padding in the tongue weighs.
I also think it could be a way to save money or speed up production.
I own many Adidas models and the only other one without tongue padding was the original Gamecourt. Those shoes had a very short tongue and were comfortable."

"I bought several items on December 18, before Christmas, and chose 2 day shipping to ensure delivery before the holiday.

Tennis express didn’t ship for several days it ended up taking a week and a half to get my items. Too late for Christmas…

Boo!"

"Dec. 24, 2022
Hi, kept me waiting for tennis strings for over 2 months that were on back order. They told me maybe in the next week or so that they might come in and that's what they said the following week too. I never got my klip natural gut 16 g. So I might give them one more chance maybe. I will tell people to not order anything that's on back order, because they charge your credit card first before you ever get your back order then you need to ask for a re-fund, so you can get YOUR MONEY BACK. I sure hope I get my $29.95 (Klip Natural Gut 16 g ) back - I will check on my monthly statement from my Bank. I ordered on October 29, 2022. Tennis Coach, MPH"

"Order arrived when they said it would and quickly."

"I had to call and follow up for updates as my purchase was delayed. After 4 weeks of me calling in, I was told that my order was canceled because they didn’t have it (again, I learned this by calling in). Everyone is really nice though when you speak to someone and they always answer. "

"I received a pair of tennis shoes, good price, shipping times were according the website, product is OK with good value, bought on black friday deals and everything was great. "

"What was interesting is I was a Tennis Warehouse customer..."was" . The demo experience is so much better with Tennis Express, this is do to the fact that they actually have racquets to demo. I picked them and they were sent out the next day, unlike Tennis Warehouse where I waited weeks and had to change my choices or wait longer.

The demo racquets arrived quickly and had the instructions/label to send them back. I demoed 6 racquets, (3 at a time) decided to get a new Tecnifibre 315. Emailed tennis express to find out the strings used in the demo, later I realized that the string info was on the paper docs that came with the demos. Either way, they got back to me quickly with the string info. I order a new Tecnifibre 315, arrived 2 days later. Perfect!

Played with my new racquet, just to make sure it was the right choice. The racquet and strings felt perfect!

After playing I went home an ordered another Tecnifibre 315 racquet and new bag from Tennis express.

Thank you Tennis Express.

Carlos "

"I bought a couple of rackets after demos and research. Shortly after placing the order, I got a call from "Rose", a Customer Service Rep. She told me that Tennis Express had spotted a blemish in one of the rackets after they had already strung it. She said she would be able to offer a discount or that she could try to find another racket in stock, whichever I would prefer.
I'm not one to think that the finish of a racket would affect its performance, but that was one of the things that made me select that racket. It was, well, "****!" It appeared to me that the manufacturer had taken extra steps to make the racket that eye-catching and I wanted to show it off to my tennis buddies. I told her I'd prefer having a perfect finish.
A few days later, the racket arrived, and the finish was excellent!
Thanks Rose! and thanks Tennis Express!"

"Awesome as always. Better and faster than the competition. God bless Texas!"

"The transaction went smoothly."

"I bought tennis rackets. Easy to select string with rackets. Very fast delivery -- faster than indicated when I ordered. "