"I was interested in the Rigol 1054Z Oscilloscope. I used Equipment.net's chat feature to speak with an associated who answered all of my questions. After verifying that the price was all-inclusive and was the best price I found, i when ahead and ordered. It was promptly shipped and arrived very quickly and was in great condition.
I was treated fairly, had my questions answered quickly and accurately, my product was at the best advertised price, shipping was free, and I am very happy with the product.
I have not had need to ask any post-sale questions or service, but I'm sure that I would be treated fairly should that need arise. "
"I was looking for two Fluke multimeters for my fellow Engineering colleagues who needed to conduct and verify test setups. I was looking for the best price. With the help of TEquipment they were able to solve both my problems. The sales rep was very nice and so professional. I would highly recommend. Thanks TEquipment for your help!"
"Eileen at TEquipment.net is a rock star, she went above and beyond to help me get calibration equipment fast, preventing a line-down situation."
"I decided to get for myself a Fluke 170 multimeter. Of many sites visited, Tequipment had a great line of equipment, easy to review and comparison tables, and the prices are perfect. I ordered on a Sunday and got the item on Tuesday! I touched base with customer service (Theresa D'Angelo) because a freebie pouch that could have been included with the multimeter wasn't with the shipment. They took care of it by the time I got off the phone with them with an email response and tracking. Wow! I'd say others could learn from these folks in their customer service. Of course, the Fluke is wonderful in itself! Thanks!"
"Our company ordered a soldering station and we couldn't find a receipt. After getting the credit card statement, and not remembering what the bill was for, I contacted Tequipment. With very little to go on, Theresa had sent a link to the invoice within minutes.
It was very nice to get such a quick and concise response."
"A very pleasant experience! Quick shipment! A+++!"
"Received great service from the TEquipment team. I used to on-line chat feature a few times to ask a some questions prior to purchasing and everyone was friendly and quickly answered all my questions. Shipping was free and my order was shipped without delay. Very impressed!"
"Great company to work with. Website is very user friendly. Customer service was outstanding"
"Thersa was the representative who worked through the entire process with me and she got me a new soldering iron after the original was stolen before I got home from work.
Although I had to wait for the investigation with UPS to take place, eventually I recieved a brand new soldering iron -- no questions asked. I would recommend this seller."
"I could not be more impressed with the excellent service and fast shipping from Tequipment. This being my first order with them I was not sure what to expect, since their pricing was really competitive with other online stores. After doing some research. Tequipment came up as top choice due to the fact that they are an authorized dealer with the best price, most positive reviews, and other unauthorized resellers were undersuspicion for selling clones/fakes. After I had bought my Hakko FX888D-23BY, I notced their competitor had the same promo pricing and offered fast free shipping. So I called in and spoke with a really helpful and friendly person by the name of Theresa. She was able to accomendate promo hassle free, and a few other questions I had at the time. I needed the kit fast because the really old kit I had failed and I needed a replacement to finish my project for school. I would definitely buy from them again with confidence."
" I recently purchased a FLIR-One Android Imager on 3/4. On 3/10 we were notified that the part was on a manufacturer back order and wouldn't arrive until 4/6. I made a call into your order status department and spoke with Theresa DAngleo. WHAT AN ABSOLUTE DELIGHT. I originally called to cancel the order....BUT.... Theresa was beyond professional, knowledgeable and honest. She took my number and promised to call back with an update prior to the days end and shared her direct # to call back with any questions. Later that day when she called I was beyond happy, she didn't have the best news possible but it was a fair update none the less. From here until the day the product was received, inventoried and shipped out (3/21) she kept me directly updated.
I can not thank her enough.
By profession I'm a sales manager and follow up and follow thru are the two most important qualities you can have and I admire both Theresa DAngelo and the culture of TEquipment for excelling."
"I ordered it one day; it arrived the next. Went on email and an hour later received an email that it was just shipped! Best prices that I found."
"The FLIR One is a great thermal imaging product. I am a non-professional, but the FLIR One would seem to be a good product for the professional that is not primarily a thermal imaging contractor.
I have purchased a number of products from TEquipment.NET covering a number of different specialties. The information supplied has always been accurate and the service is above that of most any other seller I have dealt with. TEquipment may ask for a good review, but my recognition of their services is not influenced by their request."
"We have been doing business with TEquipment for a couple years now and we keep going back due to their wonderful customer service and competitive pricing. Whenever I am looking to buy test equipment, I start here.
Thanks guys!"
"I have used them before with no problems. In this case we ordered an instrument to complete measurements for a rush project. The instrument worked for about 5 minutes and then died. One phone call and we had a replacement as quickly as the shipping would allow."