"Tequipment.net was extremely customer-centric and helped me with answers to my questions. They even enlisted the aid of their engineers who aren't part of the customer service department, to provide technical solutions. They are definitely interested in solving customer problems and listening to their customer. Kudos for being a leader.
I was impressed because not all companies have yet figured out that the product isn't what sells, it's the way that the transaction is handled. Yep, if you know exactly what you want, you can deal with it exclusively through the online ordering system. But if you are like most people with a problem, you are hunting for a solution. This is where Tequipment.net shines.
And by the way, price is what brought me to their website. My google search indicated they had the lowest price for a diagnostic meter to find shorts behind closed walls. So their pricing is probably pretty good too. When I went to their website and started chatting about my problem, they ultimately led me to a lower spec'd meter that was considerably less expensive than what I was looking at. That was really appreciated."
"I purchased a Platt case from TEquipment.net. The case was exactly as described, arrived on time and was the bests price I found."
"GREAT CUSTOMER SERVICE , FAST SHIPPING, VERY VERY EASY TO WORK WITH I WILL USE YOUR COMPANY IN THE FUTURE. KEEP UP THE GREAT ATTITUDE"
"Order was shipped fast and accurately"
"I was looking for a Rigol DSA875-TG spectrum analyzer which has a 4 week lead time from the manufacturer. Rigol found that Tequiptment.net was the only retailer with one in stock available to be shipped out immediately.
After I placed the order (with next day shipping), I realized I should have purchased with a Rigol DSG830 RF Signal Generator to take advantage of a 10% off offer.
Unfortunately in changing the order, it needed to be change to a special "kit" version that included both which would have been backordered. In the back and forth we missed the shipping window to ship it out just the spectrum analyzer that day.
Tequiptment.net managed to call Rigol and locate what was needed to be able to get me both the spectrum analyzer and the signal generator.
Tequiptment.net then refunded me the shipping cost due to the one day delay but STILL SHIPPED IT NEXT DAY AIR!
Every step of the way through multiple customer service people they were friendly and proactive, calling me back to update me with tracking numbers, etc.
Will definitely order from them again!!"
"Theresa did an amazing making sure my product got to me on time! I only paid for normal shipping and she gave me fist class! I will definitely refer people here in the future:) Absolute great service Thank Guys "
"The service I received from Tequipment.net blew me away. I didn't expect anything special, but the representative working with me responded very quickly to my initial problem email (my product did not come with all the equipment it was supposed to). Then, he even called me to make sure I knew what was going on and that we were getting things solved quickly and correctly. It was very refreshing for a company to care that much about making sure their customer is taken care of."
"Been purchasing with Tequipment.net for a couple of years now and it is worth doing business with them. Great customer response and up to date status of order and order tracking. You will never go wrong with Tequipment.net."
"I've been purchasing test and instrumentation equipment from tequipment, and actually the same rep there, for the past five years. As an enthusiastic hobbyist in a related field (hobby: EE, field: CS). I have to carefully balance value against utility. Dawn, my rep, consistently goes the extra mile to help me work through the product lines and find a good compromise; further, she does not hesitate to bring in area expertise from the rest of the team if/when I need it.
Finally, tequipment has consistently beaten every other price on the internet for the tools I've purchased. Easily five stars and above."
"I ordered and oscilloscope and software updates for this item and received prompt and courteous service from them. The price was fair and the item arrived within one week, I would not hesitate to recommend them or order from them in the future."
"I am a French Canadian person, and I am working with people with special needs. I wanted to buy something from my pocket, and I spoke with two amazing person ... Jennifer and Devin. They made me a new deal. They are amazing people. If I would have bought all 3 items from Canada it would have cost me double. Thanks for this. "
"I love their website!! It is very informative, large selection of quality equipment and the most resources of any similar seller.
Shipping was rocket fast and well packaged!
I am totally happy with my Tequipment experience!!!"
"Bought a Fluke Digital Multi-meter. Best online price. Fast shipping. Good packaging. Right product. No issues socfar. I recommend TEquipment."
"Easy order and very fast delivery, was great to buy from their site.
You will need this information for your review: "
"Everything resulted as expected, fast delivery as needed
Before ordering, i asked for assistance on line and it was very helpful to make a decision
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