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Product & services pricing
4.12/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.37/5
Customer service:
4.42/5
Return/Replacement policy:
4.22/5

Verified
5/5

2016-03-14

Great service

"Great service, quick response"

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Verified
5/5

2016-03-14

Service prompt and accurate

"I have ordered from Tequipment several times. The selection is very good and the service is great."

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Verified
5/5

2016-03-14

Tequipment.net excellent rating

"Ordered a Fluke meter from Tequipment.net. Arrived when they said it would. Packaging was more than adequate. Perfect service!"

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Verified
5/5

2016-03-09

partial shipment

"I ask for a partial shipment of my order and they sent it on time!
thank you tequipment
"

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Verified
5/5

2016-03-04

Tequipment is Tops!

"I am very happy with the company so far. I recently purchased a Flir E5. As a DIY I find it rather pricey but the quality of the tool and it's backup services are very high. Peter Stoermer, the Technical Sales Manager, has been patient and extremely helpful throughout the purchase process. He has been right there every time I called him and I am most appreciative!"

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Verified
5/5

2016-03-03

Awesome Teams always WIN!

"I want to throw some props to your awesome team at Tequipmet. First to Steve for helping me with the order for a next day shipment. And then as things happen it got coded to "ship complete" by accident. Latoya and Stacey followed up and got the pending items direct shipped and software key codes emailed promptly. Thank you for following through to the bitter sweet end. I have my test setup and its operational due to your AWESOME Team!
Thanks MRoss
"

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Verified
5/5

2016-02-27

Great service, competitive pricing.

"I worked with Anthony Cusmano to purchase an interactive whiteboard system for my department. Anthony was responsive to my questions, quick to follow through on his promises, and was able to work with me to get the most competitive price possible. "

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Verified
5/5

2016-02-24

A good company to do business with.

"They provide the best in price and service. I look forward to doing business with them in the future.
"

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Verified
5/5

2016-02-24

Grateful For Greg

"Just want to say Greg fro Tequipment want above and beyond to help meet our requirements was very helpful when arranging to use our own courier to transport item to us overseas. Was very Prompt at answering my questions. Thanks for the great service and would recommend to others. "

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Verified
5/5

2016-02-22

Best Customer Service EVER!

"Back in late 2015 we had the misfortune of a 5 month old Fluke 1587 meter breaking down. We got a Return Authorization from Tequipment and sent the faulty meter to the Fluke Service Center.

A Fluke technician there inspected our meter and blamed us for mistreating it by somehow getting "contaminants" onto the printed circuit board that caused corrosion and made the meter inoperative. As if we'd go out of our way to abuse a $700 meter. Yeah, sure Fluke, it couldn't have happened during your manufacturing process.

Our warranty claim was denied by Fluke. The failure was deemed to have been caused by our negligence and that was it.

In sheer disgust I reported this to Jorge at Tequipment. To my absolute delight he arranged a brand new replacement at Tequipment's expense. I did not ask for this and certainly didn't expect such service.

Tequipment have provided the ultimate in customer satisfaction & service and they deserve positive feedback in any way I can make it happen.

I hope my review gets to be read tens of thousands of times!
"

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Verified
5/5

2016-02-22

Rep obvious user not an computer parts picker

"Well pleased with the customer service received, rep was pleasant, knowledgeable and proficient in getting my order placed. Was a pleasure speaking with and will do business with them again. "

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Verified
5/5

2016-02-20

Excellent experience!

"Great meter at a terrific price delivered super fast! What more could you want?"

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Verified
5/5

2016-02-20

Really appreciated the tremendous handholding and cooperation!! Great service! Thank you!

"I purchased a Hovercam Neo 3 camera from Tequipment and needed it rushed to me for a presentation that weekend. Unfortunately, when it arrived right on time as promised, it was broken and needed to be returned to the manufacturer. From the very beginning, Stacie from Tequipment was extremely helpful and cooperative. I was able to return the camera without any hassles and got my refund within 24 hours of receipt once they received the RMA number from the manufacturer. It actually took Amazon longer to process the actual refund than Tequipment. Thank you Stacie for the tremendous hand holding and quick responsiveness!

As a side note, Hovercam, the manufacturer, was also extremely helpful with their tech support (Keith) in diagnosing the camera and overnight rushed me a replacement camera right in time for my presentation the next morning and he even helped me install it directly over the phone to ensure that everything would run smoothly. All around, great support everyone!
"

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Verified
5/5

2016-02-20

I would buy again!

"Great place to buy your homebrew stuff...
They shipped it fast and very organized (small items on their own sandwich bag with the label by hand in black marker)

Thanks guys! Keep up the good work!
"

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Verified
5/5

2016-02-20

Great customer service!

"Tequipment provided a great product at a good price, with prompt delivery. Will use them again!!
"

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