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Product & services pricing
4.13/5
Chance of future purchase:
4.45/5
Shipping & packaging:
4.36/5
Customer service:
4.40/5
Return/Replacement policy:
4.22/5

Verified
5/5

2015-06-13

"I ordered an oscilloscope probe from Tequipment.net. I received the product after six business days and everything was fine. Overall I would say there was nothing wrong with my experience with Tequipment.net. "

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Verified
5/5

2015-06-05

"I was in the market for an oscilloscope and checked numerous online providers of test equipment. Bethany at Tequipment answered my questions expeditiously and always offered more help should I need it.
Buying something like this is a big decision and when you buy online, the only way to judge someone is through customer service. Tequipment's customer service is second to none if all of their representatives are like Bethany. They have a new customer for life.
Thank you,
Joe Green
Orlando, FL
"

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Verified
5/5

2015-06-04

"Tequipment.net was exceptional in every way with my purchases.
Fast Shipping and Fast response to an error I made in shipping... they were on the ball and responded quickly to my concerns , next thing I know UPs was calling me to inquire about the package , which has never happened before.. never the less.. It was all my fault for accidentally shipping to an alternate address.. but just goes to show you the exceptional service Tequipment.net provides...

"

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Verified
4/5

2015-05-26

"Overall the whole process was straightforward and pleasant. Contacting customer service was great. Valeria Guzman was extremely helpful and positive throughout the whole process.

We needed to contact customer service because certain items were holding back the whole shipment. We did manage to split the shipment into two but too many items were on back order and cancels those that kept postponing the shipment. We were billed only for the items that were shipped.

We will be ordering from TEquipment.net again, in the future.
"

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Verified
5/5

2015-05-20

"Friendly, timely, immediate, professional and excellent service.

Ordering either in person or online is streamlined and straightforward.

Prices are super competitive and the entire experience is positive and superb.
"

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Verified
5/5

2015-05-14

"I have placed on line orders with Tequipment twice in the last couple of months. I made a mistake in placing the order and I entered an email request for help with the order. I received immediate response from Valerie Gusman. She corrected my order immediately and asked if she could offer me any further assistance. I am well pleased with Tequipment and the online order system. The money our company is saving on equipment for our soldering stations is appreciated also.
We will continue to invest our company dollars with Teqipment.

"

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Verified
5/5

2015-04-24

"Great after sales customer support"

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Verified
5/5

2015-04-23

"Great customer service. I had an order that was not in stock and was going to take a month to ship. They helped me try to find another item that would meet my needs but they did not have one in inventory. They cancelled my order without charging any fees and were very prompt in their email response."

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Verified
5/5

2015-04-17

"I purchased a Rigol power supply (DP832) and Scope (MSO1104) via Newegg.
These products are great and I use them on a daily basis.

On my original order, because of a mistake on my side, I had to return the scope and ordered the correct one.

The RMA department at Tequipment was absolutely amazing. In no time the new scope was shipped, no question asked.

This was a great experience, and I will buy again from them.

"

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Verified
5/5

2015-04-07

"Excellent company. Timely answers to emails, good pricing and great service. Repeat customer. They are quickly becoming the first and last place I look for test equipment. "

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Verified
5/5

2015-04-06

"I just recently bought a flir e40bx from Tequipment.net and they were very helpful in doing there best to give me the best price. They did so very well that i bought one from them. Rick Bridges helped me out with a very reasonable and Affordable price. I just want to rate this sight a 5 star for it's great job they did. Thanks,Greg."

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Verified
5/5

2015-04-03

"First . . . excellent customer service. Next in line would be price. A good line of T & M equipment to choose from. Order was processed and shipped quickly. Can't ask for better!"

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Verified
5/5

2015-03-31

"Here's my impression of Tequiment... fast customer service, someone to answer the phone, and they price matched a piece of equipment from a competitor's sale. They did not have to do that, but they did. Impressed beyond words."

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Verified
5/5

2015-03-16

"Great service. The most knowledge of all the companies I called. There was no comparison as to the others. Emails about shipment was appreciated."

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Verified
5/5

2015-03-14

"I own a multi-inspector home inspection company in San Diego. We have purchased 12 FLIR IR cameras over the years and we've always received excellent, prompt service and great prices. Rick is our rep who is really responsive when we reach out to him. We will definitely order more from them when the need arises!"

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