"I recently had an issue with an order I placed for a projector. When I contacted the seller and explained the situation, a representative named Jennifer went above and beyond the call of duty to make sure that not only the issue was resolved, but that I was satisfied and happy with the outcome. I purchase equipment and materials on a daily basis, and Jennifer was truly a "diamond in the rough." She followed up, asked questions, and persisted in getting my problem taken care of. I can't say enough good about the customer service she showed to me through this entire process. Well done! Thanks, Dave"
"TEquipment.NET is an outstanding electronic test equipment dealer with a great sales staff. My sales rep, Pete Stoermer, provided me with a complete new suite of Rigol test equipment for my bench at a fair price along with great after purchase support. TEQuipment.NET is now my go-to supplier for all my test gear requirements. Additionally I have recommended them to several other amateur radio operator friends who have subsequently purchased several oscilloscopes and spectrum analyzers, all of whom had similar experiences. Top notch company!"
"I would recommend TEquipment.net to anyone looking for test equipment. The prices are fair and when I had a problem placing my order on the website, the support staff were very helpful in resolving my issue to get my order in. I will definitely order from them again."
"Tequipment sales team members are always cheerful, patient, and very helpful. Our orders are always processed quickly and professionally."
"Very helpful customer service rep. BK307A was low priced."
"Excellent selection of testing equipment. Best part was the customers service department who was always prompt with each follow-up and knowledgeable of the products. Be sure to enroll in their member program that provides discounts on many items. My merchandise arrived well packaged. I found TEquipment on a Google seach and liked them so much that I will definitely be ordering form them again."
"I ordered an oscilloscope probe from Tequipment.net. I received the product after six business days and everything was fine. Overall I would say there was nothing wrong with my experience with Tequipment.net. "
"I was in the market for an oscilloscope and checked numerous online providers of test equipment. Bethany at Tequipment answered my questions expeditiously and always offered more help should I need it.
Buying something like this is a big decision and when you buy online, the only way to judge someone is through customer service. Tequipment's customer service is second to none if all of their representatives are like Bethany. They have a new customer for life.
Thank you,
Joe Green
Orlando, FL"
"Tequipment.net was exceptional in every way with my purchases.
Fast Shipping and Fast response to an error I made in shipping... they were on the ball and responded quickly to my concerns , next thing I know UPs was calling me to inquire about the package , which has never happened before.. never the less.. It was all my fault for accidentally shipping to an alternate address.. but just goes to show you the exceptional service Tequipment.net provides...
"
"Overall the whole process was straightforward and pleasant. Contacting customer service was great. Valeria Guzman was extremely helpful and positive throughout the whole process.
We needed to contact customer service because certain items were holding back the whole shipment. We did manage to split the shipment into two but too many items were on back order and cancels those that kept postponing the shipment. We were billed only for the items that were shipped.
We will be ordering from TEquipment.net again, in the future."
"Friendly, timely, immediate, professional and excellent service.
Ordering either in person or online is streamlined and straightforward.
Prices are super competitive and the entire experience is positive and superb."
"I have placed on line orders with Tequipment twice in the last couple of months. I made a mistake in placing the order and I entered an email request for help with the order. I received immediate response from Valerie Gusman. She corrected my order immediately and asked if she could offer me any further assistance. I am well pleased with Tequipment and the online order system. The money our company is saving on equipment for our soldering stations is appreciated also.
We will continue to invest our company dollars with Teqipment.
"
"Great after sales customer support"
"Great customer service. I had an order that was not in stock and was going to take a month to ship. They helped me try to find another item that would meet my needs but they did not have one in inventory. They cancelled my order without charging any fees and were very prompt in their email response."
"I purchased a Rigol power supply (DP832) and Scope (MSO1104) via Newegg.
These products are great and I use them on a daily basis.
On my original order, because of a mistake on my side, I had to return the scope and ordered the correct one.
The RMA department at Tequipment was absolutely amazing. In no time the new scope was shipped, no question asked.
This was a great experience, and I will buy again from them.
"