"Staff assistance answered questions to help make the right choice for our needs. Website provides connections to resources also. Product descriptions are more detailed than other sites selling the same products."
"I've been buying from Tequipment.net for about 6 years now and I always have received consistently good service and very competitive prices. I'll be doing business with them the next time I have equipment needs that they can fill."
"we are very happy with the price and fast shipping"
"Great website and great customer service! Order shipped immediately and arrived on time! thank you!!"
"Very fast delivery and good price"
"I bought a new oscilloscope off Tequipment.net recently. Used their chat service to apply a deal from a forum I frequent. The representative I spoke to was helpful, kind, and got everything I needed done in lightning speed. The oscilloscope was shipped out shortly after and I received it in the 3 day quoted time. Top notch!"
"Rarely do I review companies that I buy from but I was compelled to do so for Tequipment after my last purchase. There were a couple of items missing from the shipment and after calling Theresa about them, I got all the info I needed within hours. The response by her was in a word - outstanding.
Customer service seems to be a lost art these days but Tequipment has it right. If they carry the product I need, I will certainly order from them.
Thanks Theresa! ..................Allan Johnston"
"very good service and polite. proud to do business with him.especially glad that they got it shipped so fast.."
"Excellent customer service. We were notified of the ordering and shipping status. Product was received fast and as ordered."
"The customer service was great they were able to have a company rep come by to show our operator the correct way to use the new equipment. "
"I ordered a tool with overnight delivery. Tequipment shipped this out on time and with the correct shipping method. Sadly UPS decided to leave my package in a terminal instead of bringing it to me at the correct date. Tequipment was kind enough to refund half of my shipping, even though it was not their fault."
"I placed an order for a Rigol 2072A Oscilloscope through Tequipment.net on 10/30/2015. Unfortunately, the scope was damaged in shipment. I was immediately in touch with their customer service department and they've handled it wonderfully. Their customer service agent (Katherine) has been managing the communication with UPS and Rigol to make it right. Despite the shipping delay, I'm very happy with the way that Tequipment has handled the damage claim, it has been entirely worry free."
"Great service and competitive pricing. I had a deadline, and despite shrinking supply and growing backorders, they got it to me in plenty of time. Thanks!"
"Very satisfied with vendor (note: this vendor has a number of websites for various types of tech equipment). Here's my experience--a very favorable one.
Needed a FLIR ONE in nine days for a sales demo. After some Internet searching, contacted this company by phone.
Had a detailed chat with sales manager. Very informed, pleasant. However, was told product (FLIR ONE for iPhone) was backordered. Placed the order anyway, since credit card wouldn't be charged until unit had shipped.
Placed the order on Thursday; was told to expect it to be *shipped* in 7-10 days, pending receipt of the next shipment. Thus, I wouldn't receive it in time for my sales demo. Imagine the surprise when an email arrived two days later stating that the order had been shipped. Apparently a shipment had been received. I received in four days--in time to allow familiarization prior to the demo.
While I'm sure that not all orders will be shipped earlier than promised, this order was important, as it allows me to utilize the unit for an important demo.
Also, this is the only vendor I've found offering an extender that allows the FLIR ONE to be attached to an iPhone with a case, eliminating the need to remove the case to use the FLIR ONE. An additional bonus: the FLIR ONE/extender combination was on sale.
This will be my initial go-to vendor for tech equipment.
"
"Good service, any issue I had with ordering internationally was taken care of in a way that made me confident in their company. Quick support, large product selection and they take and amswer to feedback."