"very good service and polite. proud to do business with him.especially glad that they got it shipped so fast.."

"Excellent customer service. We were notified of the ordering and shipping status. Product was received fast and as ordered."

"The customer service was great they were able to have a company rep come by to show our operator the correct way to use the new equipment. "

"I ordered a tool with overnight delivery. Tequipment shipped this out on time and with the correct shipping method. Sadly UPS decided to leave my package in a terminal instead of bringing it to me at the correct date. Tequipment was kind enough to refund half of my shipping, even though it was not their fault."

"I placed an order for a Rigol 2072A Oscilloscope through Tequipment.net on 10/30/2015. Unfortunately, the scope was damaged in shipment. I was immediately in touch with their customer service department and they've handled it wonderfully. Their customer service agent (Katherine) has been managing the communication with UPS and Rigol to make it right. Despite the shipping delay, I'm very happy with the way that Tequipment has handled the damage claim, it has been entirely worry free."

"Great service and competitive pricing. I had a deadline, and despite shrinking supply and growing backorders, they got it to me in plenty of time. Thanks!"

"Very satisfied with vendor (note: this vendor has a number of websites for various types of tech equipment). Here's my experience--a very favorable one.

Needed a FLIR ONE in nine days for a sales demo. After some Internet searching, contacted this company by phone.

Had a detailed chat with sales manager. Very informed, pleasant. However, was told product (FLIR ONE for iPhone) was backordered. Placed the order anyway, since credit card wouldn't be charged until unit had shipped.

Placed the order on Thursday; was told to expect it to be *shipped* in 7-10 days, pending receipt of the next shipment. Thus, I wouldn't receive it in time for my sales demo. Imagine the surprise when an email arrived two days later stating that the order had been shipped. Apparently a shipment had been received. I received in four days--in time to allow familiarization prior to the demo.

While I'm sure that not all orders will be shipped earlier than promised, this order was important, as it allows me to utilize the unit for an important demo.

Also, this is the only vendor I've found offering an extender that allows the FLIR ONE to be attached to an iPhone with a case, eliminating the need to remove the case to use the FLIR ONE. An additional bonus: the FLIR ONE/extender combination was on sale.

This will be my initial go-to vendor for tech equipment.
"

"Good service, any issue I had with ordering internationally was taken care of in a way that made me confident in their company. Quick support, large product selection and they take and amswer to feedback."

"Katherine was quite helpful. She was going to help me fix my issue over the phone like I wanted, but because I wanted to pay via PayPal that was not possible. Instead she just did the cancellation I needed and left it to me to place the new order."

"Very pleased with customer service. Thanks!"

"Great customer service. Very responsive to technical questions concerning products."

"One of the best online purchasing experiences I've had, and I buy a lot of materials online. I had some presales questions and their online chat folks were fast, knowledgable, friendly, and helpful. My questions were answered promptly and I placed my order immediately thereafter. Everything showed up within a few days - they sent the tracking number so I was able to monitor progress - and the items were perfect. In particular, the oscilloscope carrying bag, which is custom made for them, exceeded my expectations.

This was my first purchase from TEquipment, but it won't be my last. My highest recommendation!"

"This company provided great customer service in many email and phone contacts while making a purchase for our new Civic Center. When I finally placed the order, the sales team was very patient in explaining the manufacturer's indicated time for delivery which was longer than I had expected. When the shipment arrived a week earlier than stated in the order confirmation, I was pleased until discovering that 1/4 of the items received damage in shipment (either from the manufacturer's limited package protection or careless freight handling or both). The seller provided great support to get the damaged items replaced, putting minimal stress on the buyer - they followed through with the manufacturer to insure replacements and confirmed when the order was on the way. They earned my 5-star rating in every way."

"Great price, helpful service, quick delivery. Will order again. "

"Very satisfied with the personnel that helped me with my order and questions; i.e., Katherine and Randy"