ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.08/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.34/5
Customer service:
4.35/5
Return/Replacement policy:
4.13/5

Verified
5/5

2023-02-08

Good price- quick delivery-no problems

"Everything went well- product selection, ordering process, free quick delivery with tracking, all parts ordered were received without any surprises and everything works out of the box. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-06-01

Slow to ship

"Every time I order, I am disappointed by the delay in shipping. A week or more to ship an in stock items is absurd. I must be insane for doing this over and over expecting different results. Albert had a valid assumption. Over and out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-07

Nice Experence Every Time

"I like the people on the phone, and the good prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-02-03

Shipping was too high and they did not combine my orders charging shipping on both items.

"Shipping was expensive more than item cost . They did not combine my order charged shipping on both orders items weight less than 1 once 25.00 shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-02-01

very good

"You promised ship during 24 Hours.
But now, after payment in 3 days?
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-02-01

GREAT!!!!

"Shipping was fast came a day early, Product works as it should, great company to deal with will definitely do business again and again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-02-01

Covers all my needs!

"Tequipment has been my one stop shop for all my atmospheric monitoring equipment needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-02-01

Not in stock and discontinued product.

"The Klein VDV tester I ordered was not in stock with Tequipment. I was told they were waiting to hear back from the manufacturer on shipping and later my order was cancelled due to the item being discontinued. When I ordered it, the site said it was in stock. Bad way of doing business. However the customer support rep I contacted tried finding me something similar but that required that I switch brands for my cable testers. No way!"


Verified
5/5

2023-01-31

On time Shipment

"The shipment came before the date it was supposed to come. Customer service was very courteous and friendly. We've ordered from them before and have never had an issue with any of our orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-01-30

Fantastic Service and source for test equipment.

"I have purchased a ton of equipment form Tequipment.net - an oscilloscope, function generator, benchtop DMM, LCR Metter, Lab power supply, Hakko desoldering tool and more... - shipping is super-fast and I love this! It takes just a day or two to get the equipment. Issues with missing items are addressed immediately! Prices are great! I'll be coming back and doing more business with them! A+ reseller!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-01-28

Late delivery time

"The shipment date is expected 15 days after the order and was not specify before. It does not respect the 3 days delivery time"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2023-01-30
A rep from Tequipment.net / InterWor, TouchboardsBrian, has responded:

“Thank you for your feedback. We are sorry we are not able to ship this to you now. We see that we received your order on January 25, at 2:51 AM, but we were not open at the time. We do not have this unit in stock and need to bring it in from the manufacturer to fill your order. We will cover the cost of the shipping and still use your selected method but cannot ship this until February 9,2023. ”


Verified
5/5

2023-01-27

Bulls eye!

"Great site. Packed with a clear layout of everything you need to see to pull the sales' trigger. Dealing with the 'chat' worked out well. You don't feel like your in an "Amazon vacuum." Free shipping was on fast. Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-01-27

Great Support

"Trying to find right replacement plugs for Hipot cord. But the plugs I had had no details on how they connect etc. Found them eventually online but could not see a way for them to go on. Help Desk went out of way to give me more info even getting the product and taking some extra pictures for me. Great Job rare to see this day and age."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-01-25

Excellent attention

"Very professional attention, it was very easy to buy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-01-25

Awesome

"Its my second time and everything
was awesome
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges