"Great product
They shipped faster than a speeding bullet.
We just love it."

"I made an order and received the merchandise within a matter of two days The items I ordered were unavailable on other websites that I looked at.

I will definitely be using this company again and again.

Dana K Thompson
Physician Billing Services, Inc."

"I was thrilled with the rolling computer case I bought from The Nerds. First of all, I spent a great deal of time researhing the type of bag I wanted to buy. Once I knew what I wanted I did some comparison shopping, and found the exact item that I wanted for $24.00 less than it was at any other website. The case was delivered quickly and the case is just what I wanted.No bait and switch. The Nerds offered me an excellent bargain on a great leather computer bag. I would definitely go to their website again for any other competer needs I have. I was more than pleased. "

"Not only did they have the lowest price on the item I ordered (ups) they also had the lowest shipping. So you can imagine my surprise when a private delivery service showed up the day after I ordered with item! I was counting on about a week to get the item, but they shipped from a distributor close by and delivered ASAP. Next day air would not have gotten here this quickly.
thanks nerds, btw 3rd order from them all with no problems to report."

"I was impressed. I was a bit wary after reading some of the older reviews on this website and seeing that they had a very poor rating from the Better Business Bureau.

But it was a painless process - ordered on a Friday night with standard ground shipping and I received it by Tuesday - very impressed. I was expecting it to take much longer.

Will shop here again."

"Item purchased was pricy, even after coupon code.
Delivery was quick.
Quality was ok.
Shipping was expensive."

"I ordered a product from TheNerds based on their product description and the photo of the item shown on their website. I received a different item. When I called them, the customer service rep (Robbie) told me that the pictures online didn’t matter and I couldn’t expect them to match up with the actual product I was ordering. Huh?

All I wanted was a copy of Windows Vista – just like the one shown in the photo and described in the text. I received an “upgrade” from Vista Business to Ultimate which had a different label, and was in a different box which wasn’t even SHAPED like the one which was shown online. (No well-known Microsoft curved corner – just a plain flat box.)

Anyone can make a mistake. Perhaps the mistake was mine for not having ESP and already knowing that the product described and what would be sent wouldn’t match. But to be told that I can’t expect the products shown for sale to match the ones sent seems like not only terrible customer service, but poor training on the part of a company that clearly doesn’t have its act together.

UPDATE:
I got a call from Customer Service almost immediately after posting this review (I guess they monitor this review site closely). They waived the 30% restocking fee and returned all the funds. It’s frustrating that it takes a bad review to get attention, but nice to know that it works.
Thanks. "

"I ordered an AT&T phone system and immediately received an email confirming my order. It arrived within a day or two with no problems. Although I had read the previous reviews---some good, some bad---I had a pleasant experience."

"Ordered a new sonicwall tz 210 and it was shipped and in my office the next day. I have used thenerds.net before and recommend them to everyone I know. Great customer service."

"Completely satisfied. Merchandise arrived intact and promptly."

"Good job folks. The printer came in record time, I'm impressed."

"This site was awsome. The delivery was early and without error. I will definetly us this company again. "

"Great Price, Shipping stated 5 to 10 days ( Fedex Ground - delivered in 4 business days ). Looking forward to installing my wall mount ( product purchased ) for my new flat screen this weekend. "

"I ordered a Denon receiever on a Sunday and according to the site shipment should have been the next day or Tuesday at the latest - which didn't happen. I called their customer service number on Wednesday and spoke with a real English speaking American (Eric) who looked up the info and found that it was shipping out that day and gave me a UPS tracking number. He explained that they sometimes will use distribution centers to ship out their merchandise and in these instances they have little control over the shipment timeline.

I had taken advantage of a special low-priced shipping offer ($ 9.98 for UPS ground - excellent value for a 30 pound item) so I hadn't expected especially fast delivery but it would've been better if their e-mail communication had alerted me to how things worked.

Being able to talk with a knowledgeable customer service person was great and the overall experience was quite satisfactory.

I'd do business with them again - especially at the low prices that they offered."

"My order was a Casio WK-500 Keyboard.I love it. For at home enjoyment it is fantastic.The nerds were very efficient in handling my order.I will definitely order from them again Gary Force"