"I had to have Travis design and walk me through this so that I actually was able to complete the order painlessly "
"Cheryl was very patient and helpful"
“Thank you so much for your review, Cheryl will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"I layed out and ordered my cabinets and was verry satisfied with the process"
“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your projectl! If you need anything else, please don’t hesitate to reach out!”
"Great Customer service in a professional attitude. "
“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”
"I could not be happier with the sample quality, the designer's service (Cassandra) and the pricing that I was offered. "
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”
"Thank you Virginia - greatly appreciate all of your time and thoughtfulness. "
“Thank you so much for your review,Virginia will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"Friendly and helpful service "
“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”
"Working with Jessica N was a pleasure. Even with me changing my mind and measurements! She is the best!"
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”
"I have worked with Virginia on 3 different projects and only ordered once. Every time I reached out to her she was more than willing to help. Even when I didn't order with her in the past she was still very helpful the following order. Always quick to respond and very helpful with changes to meet the budget. I have been in the industry for over a decade and rarely get that kind of service with my local vendors. I will continue to use RTA as long as I am dealing with Virginia Porten. (Also my wife is a bit jealous because I call her "My Cabinet Girl"). "
“Thank you so much for your review, Virginia will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"This is my second order with Nadia and she was so helpful and great to work with. She made adjustments per my requests usually in the same day and always had them exactly how I asked for them or was sure to provide options for me to choose from. She will be the designer I deal with for any future purchases, as well as who I recommend to any friends or family that are shopping for cabinets. "
“Thank you so much for your review, Nadia will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know! We appreciate and value your business!”
"Was having trouble finding the appropriate trim pieces. The person on the phone patiently walked me through everything. All the way to check out. Thank you."
“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”
"Love the designers, very helpfull, but the checkout experience is not so great. Had trouble paying the full amount, no echeck option"
“Thank you for using our free design service, we’re glad you found it helpful! We apologize for the inconvenience with the checkout experience. We appreciate your feedback, as we are always striving to improve the online experience for our customers. Please do not hesitate to reach out if you need anything else!”
"We are renovating our kitchen and completely re-doing the layout. After research, we decided RTA was the best place for quality and price. Both of which were very important to us. I also needed good service and to know that support would be there if needed.
I can't say enough good things about RTA service. Lauren Thompson from the design department was fabulous- so incredibly patient went through multiple re-drafts and complete changes of the layout until I decided on exactly what would work. She was responsive and helpful, I could not have asked for a better person to hold my hand through the process.
I contacted general customer service a couple of times with random questions- they too were very knowledgeable and helpful. I was impressed that my interactions w/them was passed onto Lauren so she could address anything I asked questions about.
Quality- I ordered a door sample and it was exactly what I was looking for. Clean design, nice shade of white. I have not received my cabinets yet but I feel confident I will be impressed when they arrive. "
“Thank you so much for your review, Lauren will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know! We appreciate and value your business!”
"I had to changed designers in the middle of the process and my designer stepped in flawless and helped create 2 wonderful designs."
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”
"I worked with many of the staff, from the design of my kitchen, ordering samples which are of good quality to the final purchase of my cabinets,, everyone was helpful. I can't wait to get my order. I will defiantly use RTA in my next remodel "
“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”
A rep from The RTA Store, rtastore, has responded:
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”