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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-08-12

So far so good.

"Ordering and design was a great experience. Need to see the actual cabinets and how the rest of this goes. "

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Designer

Rep reply posted 2021-08-17
A rep from The RTA Store, rtastore, has responded:

“We are excited to hear you are having a good experience with us! Please let us know if we can assist further.”


Verified
5/5

2021-08-10

"Representative was very helpful, quick to answer any and all questions, and very knowledgeable. The RTA store and their representatives helped make purchasing cabinets for my brand new kitchen stress free. I would highly recommend the RTA store and their designers. "

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Designer
Overall customer service
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Rep reply posted 2021-08-17
A rep from The RTA Store, rtastore, has responded:

“We are so glad to hear you had a great experience working with us. Please do not hesitate to reach out if we can continue to help you in the future!”


Verified
5/5

2021-08-07

Exceptional customer service!

"RTA not only provided excellent customer service but also provided a knowledgeable designer who worked patiently with us through the entire process from design to ordering. Thank you RTA!"

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Designer
Overall customer service
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Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-08-02

Fast Delivery and Great Customer Service.

"Our cabinets were delivered earlier than expected. Received great online help as well"

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Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
4/5

2021-07-17

Amazing Experience

"It was an amazing experience! Designers were Excellent, offer aesthetic advice. And Make the purchase process as simply as possible."


Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
4/5

2021-07-13

Excited to see the product!!

"I appreciate the help that Jessica was able to provide for me in terms of the original design, and having me truly think deeper about the dimensions I had given, where I wanted the cabinets to actually go, etc. She did a great job in the visualization and in supplying me with the cost and purchase list. I decided to go a different way with the design and instead of using the RTA cabinets we had originally discussed, I redesigned it a bit and went with Pre-Assembled instead - mostly because it was going to be about $700 different with the different % discounts between the two colors I was considering. But of course, this meant two different designs because the two cabinets had two different options as far as sizing and options. Overall, though, it was a great experience!"

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Designer
Overall customer service
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Rep reply posted 2021-07-28
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-07-13

Excellent visual designs...

"Worked with Renee Smith the designer. She worked with me for 3 week making changes until I had exactly what I wanted."

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Designer
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Rep reply posted 2021-07-28
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your project! If you need anything else, please don’t hesitate to reach out!”


Verified
5/5

2021-07-12

Excellent design help

"Both designer's were very helpful with me to make my design and purchase- Can't wait to install the new cabinets"

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Designer

Rep reply posted 2021-07-16
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-06-30

Excellent customer service with Michelle

"Excellent customer service with Michelle"


Rep reply posted 2021-07-02
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2021-06-24

My Closet Place

"I had been looking for a custom closet design company on line and was fortunate to stumble upon your website. I worked with Natasha to design a master closet with a sloped ceiling. She was extremely helpful and very prompt with corresponding with me concerning the design process. I especially was impressed with her diligence of having me remeasure my space before placing the order. Everything was appropriately sized for my space. I appreciate the extra steps Natasha took to ensure my closet design would be perfect. Kudos!!!! And, thank you for making this experience so positive!"

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Rep reply posted 2021-06-25
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Natasha will be thrilled to hear she was helpful in your closet design process :) We would love to see pictures once everything is installed and if you need anything else, please let us know!”


Verified
5/5

2021-06-23

Excellent Experience

"Excellent Experience. Will use again."

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Designer
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Rep reply posted 2021-06-25
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out and we look forward to working with you in the future!”


Verified
5/5

2021-06-20

Great design team!!

"The design team was superb. They always were quick to respond to questions and expalined options clearly. Definitely recommend for DIYers."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-06-21
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-06-19

"WEBSITE IS VERY EASY TO USE"


Rep reply posted 2021-06-21
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
5/5

2021-06-15

Bathroom Vanity Countertops

"Good communication by email and better pricing than three other estimates I received. Hopefully the instalation will also be a quality job."

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Designer
Overall customer service
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Rep reply posted 2021-06-18
A rep from The RTA Store, rtastore, has responded:

“We’re so happy that you were satisfied with your communication and liked the pricing, we try to be as competitive as possible! If you need anything else, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-06-09

call me in the morning

"estimated ship date please .. ***-***-**** this is my second. order first i was very satisfied.. "


Rep reply posted 2021-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! Someone will be reaching out to give you a status on your order! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”