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Product & services pricing
3.91/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-10-27

Excellent Service

"Worked with an great designer. Provided all the dimensions and specs and was done in a timely manner."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-10-30
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
4/5

2021-10-21

Great experience overall

"I ordered 48" vanity from RTA. It arrived within about a week. I'm very happy with the quality of the product. Two areas that could be improved are the assembly directions and notification of when to expect delivery. I already have ordered a second cabinet and would recommend RTA to others."

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Overall customer service
Pricing of products and services

Rep reply posted 2021-10-22
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your feedback, we are so glad to hear that you are happy with the product and appreciate your business! Thank you for your feedback about delivery notifications and assembly instructions, we will take this into consideration as we are always looking for ways to improve.”


Verified
5/5

2021-10-13

Great Experience

"I appreciate the help through emails and phone calls to design our kitchen and finalize our order."

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Designer
Overall customer service
Pricing of products and services

Rep reply posted 2021-10-18
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2021-10-07

Kitchen Design Experience

"We worked with Cheryl from theRTAstore to design our kitchen and she was FABULOUS. She worked with us over 2 weeks of back and forth correspondence and two 15-min phone calls. She came up with a design that we couldn't even dream of, suggesting very good ideas and giving solid advice. Thank you so much Cheryl. We can't wait to order our kitchen. We ordered a sample and it was so beautiful."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-10-11
A rep from The RTA Store, rtastore, has responded:

“Fadi, thank you so much for letting us know about your experience, and for the 5-Star review! We are so happy you are pleased with your design and the service you received, and we appreciate your business!”


Verified
4/5

2021-10-01

Cabinets are great-shipping needs work.

"Cabinets arrived in perfect condition.
Shipping is questionable. I received a call 24 hrs prior to establish a delivery window. Took the afternoon off so I would be there. Cabinets never showed up that day. Called the delivery company and was told the cabinets are still in Ohio. They weren't sure why I got a call for delivery. Finally got the cabinets 5 or 6 days later.
"

Detailed Review Benchmark + -
Overall customer service
Pricing of products and services

Rep reply posted 2021-10-04
A rep from The RTA Store, rtastore, has responded:

“We are so very sorry about the delay in your cabinets being delivered, and understand how frustrating that is! Please know we strive to give our customers the most accurate delivery times we can. We do apologize for any inconvenience this may have caused. We are so happy to hear you are pleased with your cabinets, and we greatly appreciate your business!”


Verified
5/5

2021-09-04

Cabinets for Bathroom

"Ordered previously, happy with cabinets. Ordered more for another room."


Rep reply posted 2021-09-14
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the products you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-08-31

Thank you

"Great experience, will shop again. "

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Rep reply posted 2021-09-14
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2021-08-23

Great experience!

"Great ordering and design experience. Katrina did a great job and was very accommodating when it came to changes."

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Designer
Overall customer service
Pricing of products and services

Rep reply posted 2021-08-26
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Katrina will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-08-17

Happy Customer!

"I can't wait to see my cabinets installed. I love the design and suggested upgrades, and I can't believe how easy it was to have a professionally designed custom look!"


Rep reply posted 2021-08-26
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
4/5

2021-08-16

Excellent Quality

"Cabinets are of excellent quality for the price, and we were pleasantly surprised at how simply they assemble."


Rep reply posted 2021-08-17
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-08-12

So far so good.

"Ordering and design was a great experience. Need to see the actual cabinets and how the rest of this goes. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-08-17
A rep from The RTA Store, rtastore, has responded:

“We are excited to hear you are having a good experience with us! Please let us know if we can assist further.”


Verified
5/5

2021-08-10

"Representative was very helpful, quick to answer any and all questions, and very knowledgeable. The RTA store and their representatives helped make purchasing cabinets for my brand new kitchen stress free. I would highly recommend the RTA store and their designers. "

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Rep reply posted 2021-08-17
A rep from The RTA Store, rtastore, has responded:

“We are so glad to hear you had a great experience working with us. Please do not hesitate to reach out if we can continue to help you in the future!”


Verified
5/5

2021-08-07

Exceptional customer service!

"RTA not only provided excellent customer service but also provided a knowledgeable designer who worked patiently with us through the entire process from design to ordering. Thank you RTA!"

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-08-02

Fast Delivery and Great Customer Service.

"Our cabinets were delivered earlier than expected. Received great online help as well"

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Overall customer service
Pricing of products and services

Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
4/5

2021-07-17

Amazing Experience

"It was an amazing experience! Designers were Excellent, offer aesthetic advice. And Make the purchase process as simply as possible."


Rep reply posted 2021-08-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”