"On line chat very helpful"
"It is always nerve wrecking to make a large purchase online as you have to trust who your dealing with. After doing research on different companies and reading various reviews The RTA store was the one that provided me with the trust and great service annouced on all the reviews. Overall it has been a womderful experience and would recommend it to anyone. Also, take advantage of the designers they are nice and very helpful."
“Thank you for choosing us and for your thoughtful review! We really appreciate your business and glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”
"Found what I wanted and ordered"
“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”
"Our designer, Nicolette, was amazing! Quick, fast and understood all our requests."
“Thank you so much for your review, Nicolette will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"very good have bought lots of your cabinets "
“Thank you for choosing us, we really appreciate your business and glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”
"Rachel was a tremendous help in completing our order."
“Thank you so much for your review, Rachel will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"Your website is very hard to use, hard to go back to cart then back to shopping"
“We're so sorry if you had difficulty navigating the website! We'd love to assist you with your order, if you'd like to reach out to us at service@thertastore.com we can help with your order and discuss any difficulties you had on the site so we can work on improvements!”
"Great customer service, quality cabinets. Will purchase again."
“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”
"We have bought before and will always come bak"
“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”
"very good online service."
“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”
"I had a designer work with us after sending the measurements. He was very helpful and responsive."
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”
"This is my second time ordering a full kitchen from The RTA store. I've also ordered smaller items to match existing kitchens and baths as well. Virginia is incredible to work with, along with the entire team in many different departments - Brenda, Dawn, Debbie, Allison, are all incredibly helpful and friendly throughout whatever you may need. Highly recommend! "
“Thank you for choosing us, we really appreciate your business and glad we were able to help with your remodel! We're thrilled to hear you worked with so many members of our team! If you need anything else, please don’t hesitate to reach out!”
"We received exceptional service from Katherina. She was patient, helpful and knowledgeable. Though our project is a small one, she took all the time I needed in order to make our decisions. Though we haven't received our cabinets yet, we feel confident that she and the RTA team will be available to us to complete our project. Thank you."
“Thank you so much for your review, Katherina will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”
"The representative was extremely helpful, knowledgeable, and courteous! "
“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”
"Very good experience purchasing"
“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”
A rep from The RTA Store, rtastore, has responded:
“Thank you for your review, we’re glad you used our chat service and found it helpful! Please let us know if you need anything else!”