"Delivered as promised. Item looked just like what was shown online. Very happy."
"Was more beautiful in person than I imagined! I'm so happy with it! It is sturdy, solid and looks great as a compliment piece in my bedroom. "
"I purchased a coffee table and two media tables. They were priced considerably lower including the shipping than anywhere in the Dallas - Ft. Worth Metroplex. They arrived within a few weeks, on time as expected, without any damage and are exactly what I had wanted."
"Delivered as promised excellent piece of furniture. Solid bunk bed"
"The product is good but the delivery was late. The seller did not ship package for over a week and when it finally shipped it took a long time to get here and then not all package was delivered. Contacted the seller and was told it was not their problem and I should contact the shipper which I did and escalated the issue. The missing packages were finally delivered after about a week of back and forth. Overall I find the process unpleasant. I do love my furniture though. I will not be buying from this seller in the future. The slow and aggravation of the delivery is not worth the price I paid for the product."
"If there was a no star that is what classy home experience was for me. I ordered furniture for a total of $1168 and was sent an email that it would be shipped out on 10/31. I canceled my order way before the ship date. I called the next day to confirm cancellation of my orders. To my surprise the customer service reps were EXTREMELY RUDE and I could hear them giggling. To my surprise I was refunded $451. What happended to $717 ....do i have to loose up to $717 for not buying from classy home. I was told i would be charged less than the shipping fee which is $149 on there website. I expected at worst i would be charged $149 dollars back and forth for shipping fees for furnitures I know never shipped out. When i called one of the customers reps to expalin the reason for this larger charge...she said well we stated we charge $149 on our website for shipping but we really pay $270 for customers shipping ...so as a result, they charged me $540 for shipping and $75 for a fee that was never stated in their return policy and restocking fees for the remaining charges. This was never clarified to me because no one in their right mind would hear they would be loosing $717 and still go ahead with cancellation. I might as well get the furniture and resell it on ebay or something. I emailed the manager MOLLY and never got a response, instead another customer service rep sent me an email stating MOLLY tells them what to tell the customer and the customer service reps respond on MOLLY's behalf. My question is, is there really a MOLLy or is this all SCAM. I need help on how to get a substantial amount of my money back. I read a customer review on how she had the same experience and lost 95% of her money. If only I saw this before placing my order. THIS HAS TO STOP...THIS IS STEALING AND CUSTOMER EXPOILTATION."
"I had purchased a night stand that unfortunately I had to cancel. They were able to cancel my order, refunding my entire purchase price! I would have understood if I was required to pay restocking fee and such because my order was already processed. If you are in need of any home furnishings, take a look here! I will be shopping here again!"
"THANK YOU FOR EVERYTHING!"
"I am extremely pleased with the furniture that I purchased. There was a snafu and my chair was a little damaged, but I was so happy with the customer service and CARE that I received from the staff at The Classy Home. Even though they were not obligated to do anything to help me, they went above and beyond the call of duty to make sure that the issue was resolved to my ultimate satisfaction. You don't find customer service like this too much anymore. The response time was immediate and the constant communication throughout this process was stellar.
I will definitely shop with you again and again. I will also recommend you to others."
"after a month of waiting for my item to even be shipped I ended up cancelling my order because it took way to long, and for an item that hadn't even been shipped yet you still charged me almost 100. bucks for shipping. I will never order anything from this site again. so disappointed "
"Bout a bed and I’m loving everything about it I am glad I chose to do business with you guys "
"This clock is beautiful and is so well made. The price was low where others where 3 to 4 hundred dollars more for the same clock. I am very happy with the service and product"
"We ordered a closet and a few chairs for $ 900. When the tracking number was sent to us, it did not work and I was suspicious. This was corrected by the support and the package arrived timely with me. I used the ***-***-**** for the support. However, the cabinet arrived damaged. Even when the supplier was on site the damage could be clarified with the support and he gave me a discount of $ 200. The money was already within 3 days on my account. The complete processing has worked flawlessly, you just have to know that the support is not available from Saturday to Sunday."
"Great furniture, looks great in my apartment. Delivery was quick and customer support was ok."
"Easy sale, quick shipment, great knowledgeable service rep!
Its a good place."