"My Rickenbacker vintage guitar case was shipped to me very quickly. I was very impressed with the quality of the box that the case was shipped in. The guitar case was everything I had hoped it would be. It fits my model 360/12 like a glove and has that vintage flare that reminds me of the Rick cases I used to own in my youth. The Music Zoo kept me informed during the entire shipping process. I had been shopping around for this case and the Music Zoo had the best price. I was also impressed that you guys had this case in stock. Rickenbackers themselves can be hard to find and the cases can be even harder to locate.You guys are awesome! You will definitely see more business from me in the future.
Thank You,
Dan"
"Sucked
First canceled order as \credit card was declined due to address not exactly input. Unit# was at end of address line instead of at begining. ALL INFO WAS THERE just not in order.
reordered to be told product discontinued, IT ISON THE WEBSITE..
Live and Learn...."
" i wouldn't do business with any other music store . i've been a professional guitar player for ove 30 yrs. this was a new experience for me , & i was more than pleased. mark di donna is a gem. i can't tell you what a help he was. very intentive to all my needs. their prices a great, they have all the pro gear you could ever want( in stock mind you ) the greatest music i've ever delt with . i like tommy's way of thinking when it comes to great guitar ideas. overall, if your into the guitar thing, do yourself a favor & ask for mark di donna, he will take care of you . this store has put my mind at buying ease. i can get everything from the ZOO!! i reside in milwaukee wisconsin, the shipping is fast, packed well,
& on time. like i said , i've delt with many stores accross the country , & this one's the best.... larry riedell"
"Customer Service was outstanding. I called to enquire about my order and was treated very nicely. I have to say their service and shipment time were Great!!!!
Bill S."
"I RECEIVED THE ITEM WITHIN TWO WEEKS OF MUSIC ZOO POSTING AND AS USUAL IT WAS PACKED VERY SECURELY. I ALWAYS FIND THEIR SERVICE TO BE EXCELLENT AND ANYTIME I HAVE TO CONTACT THEM BY E-MAIL I ALWAYS RECEIVE A QUICK RESPONSE. THANKS GUYS, CHEERS MICK BOHL "
"Perfect and seamless transaction. Ordered two pickups from their online store, and they were shipped the same day. Received the packages few days later. No complaints whatsoever."
"Customer service really made this a great experience. There was a problem with the order, a manufacturer's problem, not the Music Zoo's, but Music Zoo solved it, and I am very happy."
"The Music Zoo was very professional-- I was provided with a link to shipping status, fast delivery, top notch packaging and a good price-- Also thier web site is easy to work with and another plus is I didnt have to go to ebay to find these pickups."
"I got the correct order and a quick delivery. I will definitely use this site again"
"Order shipped a day late but was fulfilled accurately and arrived in time for giving as Christmas gift.
Don't expect to have to return, but if that does happen I expect no issues based on experience so far."
"The guitar I ordered was advertised as out of stock/back ordered. The advertisement also suggested that I contact sales about a possible delivery date. I was informed that it would likely take 3 weeks (mid-Jan.) before delivery as the manufacturer was behind in filling orders. Due to the excellent price, with a Tric case included, I decided to go ahead and order. The predicted delivery time has not yet arrived. All has gone well so far."
"Excellent product line, courteous staff, and fast, well-packed delivery. The online site is easy to navigate and intuitive to use. I had purchased a Swart Space Tone 6V6es amplifier and recieved it the next day with UPS ground delivery. I plugged right in and the tubes where not broken and played non-stop for two hours. The Music Zoo is more than patient when trying to accommodate your needs over the phone. They return phone calls fast if they need to check on details. I highly recommend this business to anyone making an expensive purchase, as their return policy acknowledges that items are hard to judge by online descriptions. The Music Zoo caters to their customers. So much so that I had purchased a Les Paul a week later! "
"The pick guard I ordered was perfect for my Mexican guitar. I love it! The delivery was super fast even for Christmas time!"
"Great to deal with! Handled my back order professionally. Great prices too."
"I placed an order on line and made an error during that process. I called the store directly to get it corrected and the staff was extremely helpful, and my order arrived on time as promised. Thank you Music Zoo!"